THE USE OF KNOWLEDGE MANAGEMENT PRACTICES BY BRAZILIAN STARTUP COMPANIES

Autores

  • Gustavo Dalmarco Pontifícia Universidade Católica do Rio Grande do Sul, Rio Grande do Sul, (RS)
  • Alisson Eduardo Maehler Universidade Federal de Pelotas, Rio Grande do Sul, (RS)
  • Marcelo Trevisan Universidade Federal de Santa Maria, Rio Grande do Sul, (RS)
  • Janaina Mortari Schiavini

Palavras-chave:

Knowledge management, Startup companies, Brazil

Resumo

To be competitive in current knowledge economy, startup companies should effectively use available knowledge to implement their development strategies. Consequently, it is necessary to identify which knowledge management (KM) practices are used by startup companies. This paper aims to identify KM practices used to overcome critical factors of startups’ development in Brazil. It will be discussed the relation between the critical factors of startup development and theKMpractices used. Interviews were conducted with startups established in business incubators in the southern region of Brazil. Results demonstrated that the main KM practices used to overcome critical factors of startup development – Opportunity Recognition, Entrepreneurial Commitment, Credibility and Sustainability – are related to company’s internal knowledge. Internal knowledge is a company asset, which includes not only R&D activities but also its actions and routines. An important remark was that even though startups are not aware of KM practices, they have organized routines and standards aligned with current KM theories.

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Publicado

2017-08-01

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THE USE OF KNOWLEDGE MANAGEMENT PRACTICES BY BRAZILIAN STARTUP COMPANIES. (2017). INMR - Innovation & Management Review, 14(3), 226-234. https://revistas.usp.br/rai/article/view/134974