REGULATION MISUNDERSTANDING: CONVERGENCE COMPLEXITY PROVIDING FAILURES IN TELECOMMUNICATION SERVICES COSTS. Journal of Information Systems and Technology Management, [S. l.], v. 14, n. 1, p. 111–127, 2017. DOI: 10.4301/s1807-17752017000100006. Disponível em: https://revistas.usp.br/jistem/article/view/138236.. Acesso em: 3 jul. 2024.