1st CONTECSI - International Conference on Information Systems and Technology Management . Journal of Information Systems and Technology Management, [S. l.], v. 1, n. 1, p. 111–124, 2004. DOI: 10.4301/S1807-17752004000100008. Disponível em: https://revistas.usp.br/jistem/article/view/12731.. Acesso em: 4 may. 2024.