Workflow modelling within selected departments of the public administration focused on the regional office . Journal of Information Systems and Technology Management, [S. l.], v. 4, n. 2, p. 113–126, 2007. DOI: 10.4301/S1807-17752007000200001. Disponível em: https://revistas.usp.br/jistem/article/view/12783.. Acesso em: 26 maio. 2024.