Antecedents of end-user satisfaction with an erp system in a transnational bank: evaluation of user satisfaction with information systems . Journal of Information Systems and Technology Management, [S. l.], v. 8, n. 2, p. 389–406, 2011. DOI: 10.4301/S1807-17752011000200007. Disponível em: https://revistas.usp.br/jistem/article/view/12886.. Acesso em: 13 may. 2024.