Controls of information technology management for business processes outsourcing based on COBIT . Journal of Information Systems and Technology Management, [S. l.], v. 8, n. 1, p. 237–262, 2011. DOI: 10.4301/S1807-17752011000100012. Disponível em: https://revistas.usp.br/jistem/article/view/12903.. Acesso em: 3 may. 2024.