App adoption and switching behavior: applying the extended tam in smartphone app usage. Journal of Information Systems and Technology Management, [S. l.], v. 14, n. 2, p. 239–261, 2017. DOI: 10.4301/s1807-17752017000200006. Disponível em: https://revistas.usp.br/jistem/article/view/138242.. Acesso em: 4 may. 2024.