The future digital work force: Robotic Process Automation (Rpa). Journal of Information Systems and Technology Management, [S. l.], v. 16, p. e201916001, 2019. DOI: 10.4301/S1807-1775201916001. Disponível em: https://revistas.usp.br/jistem/article/view/160854.. Acesso em: 30 apr. 2024.