Using grounded theory as a method for system requirements analysis

Resumo

Requirements analysis (RA) is a key phase in information systems (IS) development. During this phase, system analysts use different techniques and methods to elicit and structure the system's requirements. The current paper rationalises the use of grounded theory (GT) as an alternative socio-technical approach to requirement analysis. It will establish theoretically that applying grounded theory procedures and techniques will support and add value to the analysis phase as it solves some problems of the existing traditional and socio-technical system design methods. Furthermore, to validate this proposal, a case study applying GT on a real project will demonstrate its applicability and success for requirement analysis. Implications of its application are also discussed.