Lima, Fábia Pereira. “Communication Challenges in the Strategic Management Using the Balanced Scorecard and the Management Shock in the State of Minas Gerais”. Organicom, vol. 12, no. 23, Dec. 2015, pp. 40-50, https://doi.org/10.11606/issn.2238-2593.organicom.2015.139293.