Knowledge management and information systems in the global supply chain

Abstract

Today, more and more companies are getting global operations and leveraging advanced information technologies to reach their global supply chain. It is important to establish an integrated information system that facilitates innovation and knowledge diffusion throughout the supply chain. Considering the growing importance of the global supply chain, based on the assumption that information systems are integral components of knowledge management systems, this article aimed to identify, through scientific publications, how information systems can enable an enabling environment. knowledge management to achieve greater competitiveness of the global supply chain. To this end, a qualitative, exploratory-descriptive and bibliographical research on the means was undertaken, by relating published references and discussing the scientific contributions of the researched constructs. As a result, a consolidation of technology tools for supply chain knowledge management has been designed to enhance competitiveness and leverage the performance of global supply chains. Subsequently, some future research guidelines were indicated.