Churn prediction for SaaS company with machine learning. INMR - Innovation & Management Review, [S. l.], v. 22, n. 2, 2025. DOI: 10.1108/inmr-06-2023-0101. Disponível em: https://revistas.usp.br/rai/article/view/239160. Acesso em: 11 mar. 2026.