Revista de Administração e Inovação - Innovation & Management Review is an academic, peer-reviewed journal related to applied science in the field of innovation and management.
Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade
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Institutional pressures and environmental innovations of manufacturing firms in Uganda
Purpose This study aims to investigate the predictive power of institutional pressures (IP)—including coercive, normative, and mimetic influences—on environmental innovations (EI) within medium and large (M&L) manufacturing firms operating in Uganda. Design/methodology/approach This quantitative study gathered data through structured surveys from key stakeholders in Uganda's manufacturing sector, involving 208 firms across diverse regions. Utilizing SmartPLS Version 4, Structural Equation Modeling was applied to examine the correlation between IP and EI. Findings Our analysis reveals the significant influence of IP on EI in Uganda's M&L manufacturing firms. While regulatory mandates theoretically relate to EI, our findings suggest no statistically significant association. Conversely, societal norms and mimetic pressures positively impact EI. Notably, mimetic pressures exhibit the strongest predictive potential, followed closely by normative pressures. Research limitations/implications Our findings highlight the significant impact of mimetic and normative pressures on EI in Uganda's industrial sector. Policymakers and business leaders can utilize these pressures to foster industry-wide innovations and align strategies with societal values, complementing coercive pressures for regulatory compliance. Originality/value This study provides new insights into how IP drive EI in Uganda's manufacturing sector. By clarifying the roles of coercive, normative, and mimetic pressures, it guides policymakers and business leaders in enhancing environmental initiatives.
Direitos autorais (c) 2025 Azizi Wakibi, Kassim Alinda https://creativecommons.org/licenses/by/4.0
Intellectual property registration strategies in domestic and foreign contexts
Purpose This study examines the key drivers behind intellectual property (IP) registrations across countries, with a focus on International Intellectual Property Registration Strategies (IIPRSs). Design/methodology/approach A cross-sectional analysis was conducted using data from 98 countries to examine the net effects of IIPRS on patent, industrial design and trademark filings by both residents and non-residents. Sixteen variables sourced from international organizations were analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM). Findings The results indicate that the causal relationships unfold in three stages: first, a country’s business-friendly environment positively affects purchasing power and the allocation of resources to research and development (R&D); second, R&D investments drive domestic IP applications but do not motivate foreign filings; and third, consumption capacity encourages IP registrations by both locals and foreigners, with a stronger effect observed among foreign applicants. Research limitations/implications One challenge involved compiling a reliable dataset due to variations across sources and methodological changes in the data series. Future research should adopt longitudinal approaches to capture changes over time. Practical implications The findings suggest that managers of innovative firms can make more informed decisions about where to file for IP protection, where to invest and how to balance legal protections with trade secrets. For policymakers, effectively attracting technologies and intellectual investments requires strategically balancing market potential and R&D efforts. Originality/value This study highlights how the sophistication of IIPRS reshapes the hierarchy of motivations driving foreign investments in international IP registration.
International attractiveness of intellectual property
International intellectual property registration strategies
Direitos autorais (c) 2025 Jefferson Luiz Bution, Fábio Lotti Oliva, Eduardo Pinheiro Gondim de Vasconcellos https://creativecommons.org/licenses/by/4.0
Market-oriented innovation in Hungarian clusters: leveraging strategic capabilities
Purpose This study aims to empirically examine how Hungarian-accredited innovation clusters leverage strategic and innovation capabilities to promote market-oriented innovation through enhanced intra-cluster cooperation, particularly under conditions of declining and inconsistent state support. It examines how strategic capabilities, rather than external support, enable clusters to maintain competitiveness and orientation. Design/methodology/approach A mixed-methods approach is used, combining qualitative and quantitative analyses. The qualitative phase involved interviews with key cluster stakeholders, which helped develop the hypotheses and scale items. The quantitative phase surveyed 120 member companies across diverse industries, including information and communications technology, healthcare and machinery. Factor analysis and correlation analysis were employed to assess the relationships between strategic capabilities, intra-cluster cooperation and market orientation, ensuring methodological rigor. Findings The results show that strategic and innovation capabilities significantly improve intra-cluster cooperation, which positively impacts market orientation. Effective coordination and information flow among cluster members are essential for market-driven innovation outcomes. However, a weaker focus on competitor orientation emerged, highlighting an area for improvement in clusters’ strategic focus. The research demonstrates how clusters can sustain innovation through internal collaboration and capabilities, even with fluctuating external support. Originality/value This study adds to the theoretical discourse on market-oriented innovation by providing empirical evidence from Hungarian clusters, a context underexplored in prior research. It extends existing market orientation frameworks by showing the importance of intra-cluster cooperation and internal capabilities for maintaining market relevance, especially in emerging markets. The findings offer practical insights for cluster managers and policymakers on fostering innovation when state support is inconsistent. Purpose This study aims to empirically examine how Hungarian-accredited innovation clusters leverage strategic and innovation capabilities to promote market-oriented innovation through enhanced intra-cluster cooperation, particularly under conditions of declining and inconsistent state support. It examines how strategic capabilities, rather than external support, enable clusters to maintain competitiveness and orientation. Design/methodology/approach A mixed-methods approach is used, combining qualitative and quantitative analyses. The qualitative phase involved interviews with key cluster stakeholders, which helped develop the hypotheses and scale items. The quantitative phase surveyed 120 member companies across diverse industries, including information and communications technology, healthcare and machinery. Factor analysis and correlation analysis were employed to assess the relationships between strategic capabilities, intra-cluster cooperation and market orientation, ensuring methodological rigor. Findings The results show that strategic and innovation capabilities significantly improve intra-cluster cooperation, which positively impacts market orientation. Effective coordination and information flow among cluster members are essential for market-driven innovation outcomes. However, a weaker focus on competitor orientation emerged, highlighting an area for improvement in clusters’ strategic focus. The research demonstrates how clusters can sustain innovation through internal collaboration and capabilities, even with fluctuating external support. Originality/value This study adds to the theoretical discourse on market-oriented innovation by providing empirical evidence from Hungarian clusters, a context underexplored in prior research. It extends existing market orientation frameworks by showing the importance of intra-cluster cooperation and internal capabilities for maintaining market relevance, especially in emerging markets. The findings offer practical insights for cluster managers and policymakers on fostering innovation when state support is inconsistent.
Direitos autorais (c) 2025 Stefan Kovács https://creativecommons.org/licenses/by/4.0
Retail SMEs' performance under impacts of technological uncertainty
Purpose The study aims to clarify the impact of technological uncertainty (TU) on emerging market retail SMEs' performance with the mediating roles of digital capabilities (DCs) and marketing innovation capability (MarIC). Design/methodology/approach The research applied a convenience sampling including 271 valid responses collected from Vietnamese small and medium-sized enterprises (SMEs) in the retail industry. The paper employed partial least squares-structural equation modeling as an analysis technique. Findings The findings show that TU has a positive significant statistical impact on retail SMEs' performance. Furthermore, DCs and MarIC serve as mediators in the relationship between TU and firm performance. Originality/value This research emphasizes both theoretical and practical contributions, especially practical implications for emerging market retail SMEs in enhancing DCs and innovation capability in marketing to facilitate firms to adapt to TU.
Direitos autorais (c) 2025 Hoang Van Dinh, Hien Thi Nguyen, Kieu Minh Thi Tran, Anh Tuan Doan https://creativecommons.org/licenses/by/4.0
Does mental model similarity equalinnovation team performance?
Purpose This paper addresses challenges and opportunities of interdisciplinary teamwork in innovation management, focusing on how team mental models (TMMs) can foster more effective collaboration among team members from diverse backgrounds. The research examines the relationship between TMM similarity and team performance in interdisciplinary innovation teams. Design/methodology/approach An exploratory study was conducted with 55 participants across 15 teams. TMM similarity was measured by analyzing team interactions using a web-based interface that facilitated contrasted comparison ratings. These ratings were first processed into individual graphs via a shortest-node-finding pathfinder algorithm, then compared. Subject matter experts evaluated team performance. Findings The results reveal a significant positive correlation between TMM similarity and team performance in interdisciplinary innovation teams, suggesting that greater alignment in team members' mental models enhances overall innovation project performance. Research limitations/implications Although the academic programs sampled replicate the environment, challenges and various other aspects of innovation projects, they can only be considered proxies for innovation projects within real organizations. Further research within professional environments, using a larger sample, is recommended. Practical implications The findings highlight the value of assessing and fostering TMM similarity to improve teamwork and performance in interdisciplinary innovation projects. The interface and code used are publicly available to encourage their implementation in organizations. Originality/value This research provides novel insights into the application of TMMs within interdisciplinary innovation teams, extending the concept beyond its traditional use in unidisciplinary and structured task settings.
Direitos autorais (c) 2025 Sabine Kaupp, Florian Huber https://creativecommons.org/licenses/by/4.0
Triple helix and its implications in the Brazilian context
Purpose This study aims to analyze the triple helix model and its implications in the Brazilian context. Design/methodology/approach A content analysis was conducted using the methodology developed by Bardin (2011), with support from the Iramuteq software, to examine the theoretical foundations of articles related to the topic. Findings The research identified several obstacles hindering the efficiency of Brazil’s innovation process. These include insufficient integration among stakeholders within the helix, the need to adapt the triple helix model to regional specificities and challenges in effectively incorporating civil society and environmental concerns into the framework. Social implications Including civil society and environmental dimensions as additional elements in the helix structure presents an opportunity to enhance the innovation process. This highlights the need for cultural shifts to enable effective collaboration among the helices. Originality/value The findings contribute to the formulation of policies, strategies and initiatives aimed at promoting sustainable development and innovation in Brazil.
Maria Ligia Ganacim Granado Rodrigues Elias
Direitos autorais (c) 2025 Marcos Aurélio Brambilla, Maria Ligia Ganacim Granado Rodrigues Elias, Viviane Sartori https://creativecommons.org/licenses/by/4.0
Decoding consumer perspective for tech-based health insurance products
Purpose Technology-driven health insurance products have significant applications for business firms and customers. With their growing popularity, these products can disrupt legacy insurance systems. Based on this notion, this study seeks to identify and validate the factors that affect customers' attitudes toward their buying intentions and readiness to pay for these products. Design/methodology/approach This study extended the technology acceptance model with privacy, trust, purchase intention and willingness to pay to improve its predictive capability. The data were analyzed using the partial least square technique on a sample comprising 150 respondents. Findings The results indicated that all model variables except for privacy concerns were significant and influenced consumers' attitudes toward these technology-driven products. The authors also found a significant difference in the influence of trust on attitude when comparing the genders. A significant mediation between perceived ease of use and attitude was also established. Research limitations/implications The empirical investigation in this study offers valuable insights for insurance companies to plan effective marketing strategies that help them disseminate information about the utility and user-friendly aspects of their products, thereby increasing positive attitudes and the plausibility of adoption. It is also advised that the companies tie up with reliable technology platforms. Pricing policies can be designed keeping in mind that the consumers are willing to pay even more to avail the benefits of the products. Originality/value The current study intends to fill the gaps in the existing literature by demystifying the purchase intention–willingness to pay relation regarding technology-based health insurance products in India.
Direitos autorais (c) 2025 Anushka Goel, Nupur Soti, Udita Taneja, Ashish Kumar https://creativecommons.org/licenses/by/4.0
Are technology parks the same? A typology proposal for an emerging economy
Purpose Recent literature has increasingly analyzed Science and Technology Parks (STPs) as heterogeneous ecosystems. However, studies on STPs in emerging countries remain limited. This study aims to develop a typology of STP profiles based on their distinctive characteristics in a developing country and to compare these profiles with the context of developed countries. Design/methodology/approach An exploratory methodology was adopted to identify STP profiles in the Brazilian context. The analysis focused on four dimensions associated with their configurations: structural characteristics, knowledge generation, resource availability and local context. Cluster analysis was conducted using SPSS software. Findings The study identifies three distinct clusters of STPs: University-Based, Legitimator and Firms-Hotel. These clusters differ significantly in terms of resource provision, associations with research centers and universities and age. Research limitations/implications The study is constrained by the sample size. Furthermore, it does not explore differences in the operational dynamics of the clusters over time. Practical implications The findings demonstrate that Brazilian STPs are composed of diverse elements, highlighting the need for policies and strategies that move beyond assumptions of structural isomorphism. Such policies and strategies should focus on resource complementarity with local capacities. The research also underscores the potential of using clustering methodologies as a foundation for evaluating the impact of STPs on the performance of tenant firms. Originality/value This study contributes to the literature by emphasizing the heterogeneous nature of STPs in emerging economies and differences to developed countries context.
Direitos autorais (c) 2025 Bolliger Bolliger, Fischer Bruno, Marcelo Gonçalves do Amaral, Adriana Ferreira de Faria, Milena Pavan Serafim https://creativecommons.org/licenses/by/4.0
Smart cities: effects on health, work and governance
Purpose This study investigates the effects of smart technologies in urban management on the economic and social dimensions of Brazilian Smart Cities, with a focus on fiscal governance, health, and work. Smart Cities are defined as those that integrate systems, processes, and services through enabling and inclusive technologies that benefit the community. Design/methodology/approach Grounded in Smart City literature, this empirical study examines the influence of smart technologies on health and work indicators, mediated by fiscal governance. Secondary data from 93 Brazilian Smart Cities were analyzed using structural equation modeling, incorporating mediating effects. Findings The results indicate that smart technologies positively influence work indicators but do not directly affect health indicators. A positive relationship with health indicators emerges only when mediated by fiscal governance, underscoring the limitations of merely providing technology in Smart Cities. Social implications Cities with stronger fiscal capacity are better equipped to invest in the tools, personnel, and infrastructure necessary for the effective implementation of health technologies. These findings can help policymakers allocate resources more strategically to benefit the population. Originality/value This study provides empirical evidence on key social components that must be developed for a Smart City to truly serve its citizens. It demonstrates that technology alone has limited impact, but when combined with effective public policy, it can significantly enhance critical indicators such as public health.
Direitos autorais (c) 2025 Jonatas Dutra Sallaberry, Edicreia Andrade dos Santos, Leonardo Flach https://creativecommons.org/licenses/by/4.0
Orchestration competence in innovation ecosystem
Purpose The paper aims to propose the definition of individual orchestration competence concept and the identification of its main attributes for orchestrating innovation ecosystems. Design/methodology/approach A literature review was conducted, from 2006 to 2024, considering Dhanaraj and Parkhe (2006) as a theoretical-conceptual framework, in Scopus and Web of Science databases. Seminal articles, books, articles and references cited in the selected articles were also used. Findings In this research, we highlight the need for competence for orchestrators to work in an innovation ecosystem. For this, we propose individual orchestration competence and its attributes. Next, we propose the Individual Orchestration Competence Theoretical Model in Innovation Ecosystem. Research limitations/implications The results advance the field of orchestration by promoting the expansion of the network and ecosystem orchestration model, from the perspective of orchestrators’ roles and activities and orchestration dimension, to an ecosystemic and dynamic orchestration competence model. Practical implications As theoretical contributions, the proposition of individual orchestration competence concept and its attributes. Also the expansion of the existing theoretical model to a competence approach. As managerial contributions, we highlight the orchestration competence required of innovation ecosystem orchestrators. Social implications Social implications are promoted as orchestrators understand their importance in the innovation ecosystem. Originality/value The orchestration literature has focused on its roles, activities and dimensions. Recently, the different orchestrators’ roles have been discussed, but little progress has been made. Therefore, this study has the novelty of exploring individual level – the orchestrator –, proposing an individual orchestration competence model.
Direitos autorais (c) 2025 Lisiane Machado, Kadígia Faccin, Bruno Anicet Bittencourt https://creativecommons.org/licenses/by/4.0
Social ties and open innovation: impacts on innovation capability
Purpose This article investigates the impact of relational social capital (RSC) and relational risk perception (RRP) on innovation openness (IO) and examines whether innovation openness serves as a precursor to organizations’ innovation capability (IC). Design/methodology/approach The authors conducted a survey with 189 Brazilian companies operating within technology parks. Covariance-based structural equation modeling (CB-SEM) was employed to test the proposed conceptual framework. Findings The results reveal that RSC positively influences IO, while RRP tends to reduce openness. The analysis of relational aspects demonstrates that open innovation significantly contributes to the development of innovation capabilities. Furthermore, the presence of relational intensity enhances the effectiveness of RSC on IO and fosters the development of innovative skills. Practical implications This study broadens the discussion on the dynamics of interorganizational relationships by exploring the interplay between relational aspects and open innovation in the development of capabilities. Additionally, it provides managers with a framework to assess their organization’s innovation processes through relational perspectives, enabling them to maximize innovation capabilities. Originality/value This research addresses the conditions under which relationships are influenced by relational aspects, introducing relational intensity as a moderator in the proposed model between RSC-IO and IO-IC. It also explores the interconnections among RSC, RRP, IO, and IC, offering a comprehensive analysis of their combined impact.
Direitos autorais (c) 2025 Nadia Carvalho, Hélio Zanquetto-Filho, Valmir Emil Hoffmann, Adonai José Lacruz https://creativecommons.org/licenses/by/4.0
On the consumption of OTT services in India: insights from technology acceptance model and the uses and gratifications theory
Purpose The study explores the factors influencing consumers’ motivation to use video streaming services of over-the-top (OTT) platforms and their willingness to pay for those services. Design/methodology/approach Using a sample of 256 Indian consumers of OTT services, the study empirically tests a research framework based on the technology acceptance model (TAM) and uses and gratifications theory (UGT). Partial least squares structural equation modeling (PLS-SEM) method was used to analyze the primary data and explain consumers’ motivations toward the OTT services. Findings The findings suggest that consumers’ intentions to use OTT services are determined by both extrinsic as well as intrinsic factors. However, their motivations to pay for OTT services are strongly linked with intrinsic factors such as instrumental use, interactive control and flow experience. Research limitations The research focuses largely upon the individual motivations and perception towards the OTT services. It omits the prevalent communal behaviors in Indian households, where use of OTT may be considered as a shared activity. This study relies upon the data collected from urban technology savvy individuals. This may not accurately reflect the opinion of rural consumers where accessing OTT is increasing rapidly. Practical implications The study will guide the global OTT players to design strategies and successfully expand their operations in emerging markets. Originality/value This paper contributes to the literature by explaining the attitudes of Indian consumers toward OTT services.
Direitos autorais (c) 2025 Kriti Priya Gupta, Deepika Joshi, Shikha Singh https://creativecommons.org/licenses/by/4.0
Sectoral GVC embeddedness and organizational technology adoption. An analysis across sectors in 28 European countries
Purpose This study aims to investigate to what extent the adoption of technology by organizations depends on the characteristics of the sector in which they operate. The characteristics under study are the participation in Global Value Chains (GVCs) at the sectoral level. Using the term GVC embeddedness emphasizes that it is about an organization’s membership in a sector. Conducting this research is intended to contribute to the technology-organization-environment (TOE) model, which dominates research on the technology adoption by organizations. While the technology and the organization components of the model are well understood, this is less so for the environment component that is central in the present study. Design/methodology/approach The research was conducted by combining two datasets. The European Company Survey of 2019 provides data about technology adoption by organizations, as it includes information about whether organizations use robots, data analytics to improve processes for the production of goods and services and data analytics to monitor employee performance. At the sectoral level, these data are combined with data from the Trade in Value Added from the Organisation for Economic Co-operation and Development. It was possible to match these data on 15 sectors for 28 countries. Over 20,000 companies were included in the analyses. Logistic multi-level modeling was applied to analyze the nested data with binary outcomes. Findings GVC embeddedness is positively associated with technology adoption. GVC participation at the sectoral level explains a large share of variation in the use of robots. While it also explains the use of data analytics to improve production processes and employee monitoring, it does so to a lesser extent. For these two kinds of technologies, forward participation matters more than backward participation, suggesting that pressure from foreign buyers may explain the use of these technologies. Originality/value This study aims to provide the following novel insights to the literature. First, it aims to expand the TOE model by further investigating the environment component of that model. Secondly, it aims to integrate GVC research and research on technology adoption at the organizational level. And, thirdly, it adds novel insights into research concerning the technology-adoption by adding the role of external factors at the sectoral level.
Direitos autorais (c) 2025 Alissa Lysanne Van Zijl , Ferry Koster https://creativecommons.org/licenses/by/4.0
Digital transitions at the port: human capital, technology adoption and operational efficiency among independent truckers
Purpose In this study we seek to understand the relationship between a trucker’s level of human capital, their ease of use of new technology innovations and how this translates into overall port efficiency at the Port of Tema. Design/methodology/approach To perform this inquiry, we develop a five-construct framework with trucker’s self-efficacy and mentorship moderating relationship between human capital, perceived ease of use (PEOU) of new technology innovations and port efficiency. We utilize a structural equation model (SEM) to analyze data retrieved from 174 independent truckers at the Tema Port. Findings We find significant relationships between a trucker’s human capital variables such as education, skills and training and PEOU, which in turn had effects on efficiency. We also interestingly found that truckers with a higher self-efficacy did not necessarily transition faster with use of the new technologies and those that received mentoring support had varying effects on ease of use of new technology. Originality/value We present new and interesting evidence on the new technology innovations at the port, their perceived assimilation into the relatively lowly-educated workforce and how these antecedents affect perceived operational efficiency in a unique African and port context.
Direitos autorais (c) 2025 George Acheampong, Oliver Kwabena Aggrey, Alfred Kwadwo Yamoah Djan, Annette Skovsted Hansen, Mmakgabo Pinkie Segodi https://creativecommons.org/licenses/by/4.0
Churn prediction for SaaS company with machine learning
Purpose In an era marked by fierce business competition, customer retention is crucial for sustaining profitability. Churn prediction, the ability to forecast customer defections, is essential to enhance retention and can profoundly impact a company’s bottom line. Among prediction techniques, machine learning techniques have proven to be efficient and reliable. Thus, this research aims to develop a model that effectively predicts customer churn for TecnoSpeed and provides insights into customer behavior. Design/methodology/approach Through a preprocessing and normalization of data, seven machine learning algorithms were applied. The models were trained, and also cross-validation and parameter tuning techniques were applied to improve results. The study also explores feature performance, providing insights into attributes that influence customer churn, thereby guiding effective strategies. Findings The results of three algorithms achieved over 90% accuracy, with less than 10% of the errors being part false negatives. We also introduce the Churn Probability Index, a novel metric that aggregates the outputs of multiple predictive models to provide an assessment of high-risk churn. This research is of significant importance as it contributes to the development of effective retention strategies for SaaS companies. Originality/value By applying machine learning to churn prediction, this study offers valuable insights into the performance and comparative analysis of different algorithms in a real-world SaaS environment. This study stands distinguished by its emphasis on a practical business scenario, enriched by a robust dataset provided and a large set of machine learning techniques. The findings provide practical implications for managers and administrators seeking to optimize customer retention and profitability.
Direitos autorais (c) 2025 Hugo Eduardo Sanches, Ayslan Trevizan Possebom, Linnyer Beatrys Ruiz Aylon https://creativecommons.org/licenses/by/4.0
Adaptive planning: a proposal tomanage nanotechnology projects
Purpose Research, development and innovation (RD&I) projects involving nanotechnology are complex, requiring an agile mindset and approaches capable of adapting to new discoveries, yet alternative project management (PM) approaches are still mainly limited to software development. This study aims to fill part of this gap by developing and evaluating the use of an adaptive planning model to contribute to PM in nanotechnology. Design/methodology/approach The approaches of “process tracing” and complexity dimensions were combined in an in-depth case study to identify events and build a real-time map of the complexities of a collaborative RD&I project involving nanotechnology, prominent in the national context. Findings The systematization of the case in question resulted in the proposal of an adaptive and replicable model with implementation guidelines capable of contributing in real time to managers' understanding of complexities and decision-making in complex projects. Research limitations/implications This study’s limitations included the limited number of informants and the focus on a single case. However, this can serve as a starting point for further investigation aiming to advance the application of adaptive approaches to PM in RD&I projects involving nanotechnology. Originality/value The study fills a knowledge gap in the field of adaptive planning for environments beyond software development and creates an opportunity for discussions on PM approaches in hard science contexts.
Direitos autorais (c) 2025 Marcella Rocha Franco, Glaura Goulart da Silva, Raoni Barros Bagno, Jonathan Simões Freitas https://creativecommons.org/licenses/by/4.0
Ugandan hotel employeeinnovativeness: the roleof transformational leadershipand cultural intelligence
Purpose This study aims to determine the indirect influence of transformational leadership on cultural intelligence and employee innovativeness in the context of Ugandan hotel employees. Design/methodology/approach We employed a cross-sectional correlational design to collect and analyze data from 285 hotel employees. We tested for the mediation effect of cultural intelligence in the relationship between transformational leadership and employee innovativeness using Hayes’ PROCESS macro version 4.2 model 4. Findings The findings indicate a positive relationship between transformational leadership, cultural intelligence and employee innovativeness. Results further indicate that cultural intelligence partially mediates the relationship between transformational leadership and employee innovativeness. Research limitations/implications Empirically, we add to the existing findings that have established a positive relationship between cultural intelligence, transformational leadership and employee outcomes. More insightfully, results provide evidence of the indirect role of transformational leadership in this relationship. Practically, since hospitality is a multicultural setting, employees with high cultural intelligence adjust quickly as they interact with guests from different cultures. Originality/value The study established the mechanisms under which transformational leadership influences the relationship between cultural intelligence and employee innovativeness.
Direitos autorais (c) 2025 Moses Kisame Kisubi, Veronica Mukyala, Rehema Namono https://creativecommons.org/licenses/by/4.0
What do we know aboutcorporate-startup engagement?A systematic review of the mainmodes of collaboration betweencorporations and startups
Purpose The purpose of this article is to identify the predominant modes to realize corporate-startup engagement (CSE). Design/methodology/approach We carried out a systematic literature review to synthesize how startups and corporations collaborate in this form of innovation. Findings The authors found 19 CSE modes, which range from modes that involve less risk and are simpler to those that involve more risk and are more complex. Originality/value The findings consolidate the state of the art on the modes of CSE. It can help scholars drive novel research departing from consolidated findings, and practitioners can understand how collaboration between corporations and startups takes place and anticipate future challenges.
Direitos autorais (c) 2025 Kaique Sbampato, Adriano Proença, Edison Renato Silva https://creativecommons.org/licenses/by/4.0
Innovation potential scale (IPS): construction and validity evidence of a measure for the work context
Purpose This article aims to develop a measure that assesses and maps the behaviors and traits of an individual with potential for innovation in the work context. To do so, it gathers evidence of factor validity and internal consistency. Design/methodology/approach In the work context, innovation is often linked with the idea of intrapreneurship. Some experts have pointed out that intrapreneurial activities are essential for promoting innovation. However, it is not just about the activities – the key is to create an environment that supports innovation, fostering a culture where new ideas can thrive. To achieve the objectives of this research, we conducted two studies. The first study involved the construction of the innovation potential scale (IPS). In a theoretical, empirical way, the second study involved the administration of the IPS and a sociodemographic questionnaire to a sample of 621 Brazilians from 25 different occupations. Findings The results introduce a nine-item measure for the innovative behavior assessment, along with its validity and psychometric properties. Furthermore, the results suggest that innovation potential is a unidimensional construct. Moreover, the study highlights the role of intrapreneurship as an explanatory axiom. This concept helps to understand the entrepreneurial behavior of various professionals and managers within their work context. Practical implications This study contribute with as instrument that serves as a new powerful tool for understanding of the mechanisms that lead to innovation in the work context and stimulate the innovative potential of professionals and organizations. Originality/value This study helps fill gaps in the literature on self-report assessment of innovative behavior. The traits linked with the construct have a contingent nature and are only potential.
Fernanda Cristina Barbosa Pereira Queiroz
Direitos autorais (c) 2025 Gustavo Henrique Silva de Souza, Nilton Cesar Lima Lima, Fernanda Cristina Barbosa Pereira Queiroz, Rafael Farias Gonçalves, Jamerson Viegas Queiroz https://creativecommons.org/licenses/by/4.0
The nexus between management control systems, firm performance, green innovation and social media networking in Indonesian real estate companies
Purpose This study aims to explore the correlation between Management Control Systems, Green Innovation, Social Media Networks, and Company Performance in medium-sized construction and real estate firm in Indonesia. Design/methodology/approach This research method uses quantitative approach. The sample selection technique uses simple random sampling. The analytical method in this study uses structural equation models based on variance. Statistical test tool used, is Smart PLS 3.0. Findings The management control systems have a significant and positive impact on social media networks, green innovation, and company performance in the upper-middle-class construction and real estate businesses in Java. Furthermore, social media networks and green innovation were found to mediate the strong relationship between management control systems and firm performance in medium-sized construction and real estate businesses in Java. Research limitations/implications This research should provide a detailed, technical, and structured explanation of how companies assess suitability standards for implementing green innovation in Indonesia’s construction and real estate sectors. Social implications The finding emphasize the importance of the management control system in enhancing firm performance. If, the elements of the management control system are met or adequate, it can improve the performance of those in charge, leading to satisfactory performance. Originality/value This finding is the first of its kind in Indonesia. It will contribute to shaping future development policies for government and private projects, ensuring they are more advance and environmentally conscious.
Direitos autorais (c) 2025 Ida Farida, Setiawan Doddy https://creativecommons.org/licenses/by/4.0
How do the barriers that prevent orhinder the applicability of artificialintelligence impact its use in aninsurance company
Purpose The purpose of this paper is to report on how the barriers that prevent or hinder the applicability of artificial intelligence (AI) impact its use in an insurance company. Design/methodology/approach Through bibliographic research, this paper maps the literature to identify the barriers to the use of AI by companies. After this, a qualitative single-case study, with descriptive characteristics, is conducted in an insurance company to verify if it is ready to adopt AI. Secondary data based on surveys of information technology consultancies were also used to provide greater consistency to the research. Findings This analysis showed that investments in these kinds of projects encounter organizational, financial and social barriers, such as a culture not focused on innovation, a lack of strategic IT alignment, a lack of knowledge of the potential or even the ability to carry out an adequate feasibility analysis. Based on the barriers presented by the case and AI initiatives, the researched company is using AI for automation and execution rather than using its transformative potential to be an agent of change across the organization. Most of the barriers to the adoption of AI are organizational rather than technical. Research limitations/implications The limitation of this study is it presents a single-case study, but this involves local cultural problems because companies are not open to supplying internal information to external researchers. Originality/value The value of this article lies in examining a real case in Latin America, raising the barriers to the adoption of AI, which has a different environment from Europe and the USA, presenting a company that has the freedom to choose local or international technologies.
Direitos autorais (c) 2025 Edval da Silva Tavares, Michel Leardin, Marcelo Schneck de Paula Pessoa https://creativecommons.org/licenses/by/4.0
How does research and development intensity influence the performance of firms through different stages in product life cycle?
Purpose It is widely acknowledged that the ability of a firm to develop and exploit their innovative capabilities is a critical determinant that maintains their competitive advantage. The purpose is to evaluate the research and development (R&D) inputs and outcomes on the performance of firms in different stages. Design/methodology/approach Drawing on a sample of 30 firms over 8 years (2009–2016), the results from a three-stage Bayesian stochastic frontier analysis model support were used. Findings Some interesting findings were discovered. First, the R&D intensity is positively associated with the number of patents granted, which is negatively associated with the number of new drug approvals (NDAs). Second, R&D inputs, including expenditures and human resources, are negatively related to the number of NDAs and firm performance. Third, state-owned firms perform better and have more patents granted than private-owned firms in China. Finally, the traditional Chinese medicine firms and non-coastal firms both gain fewer profits, but they generate more new drugs than chemical drug firms and coastal firms in terms of policy support. Originality/value It is revealed that there are no common factors among Chinese pharmaceutical firms except for ownership, and this heterogeneous behavior indicates that there is no common factor for enhancing the efficiency of all Chinese pharmaceutical firms.
Direitos autorais (c) 2025 Dan Li https://creativecommons.org/licenses/by/4.0
Examining incubated and nonincubated startups from fear of failure and entrepreneurial well-being during crises
Purpose This research aimed to examine entrepreneurial fear of failure and entrepreneurial well-being from the perspectives of incubated and nonincubated startups during crises. Design/methodology/approach Data were collected by distributing online questionnaires to 152 respondents comprising 43 incubated and 109 nonincubated startups in Indonesia. A multivariate discriminant analysis procedure was used to examine the interrelationships between both groups at the discovery, validation, customer creation and construction stages. Findings The result showed a significant difference between these startups at various stages, which was analyzed to provide insights into the relevant dimensions of fear of failure for startups. The essence of entrepreneurial well-being during crises is in accordance with the role of business incubators in an emerging market economy. Practical implications Startups need to innovate in order to grow while considering other factors such as work-life balance and financial resource availability. This is important to ensure they have sufficient motivating dosage of fear of failure. Originality/value The present study evaluates incubated and nonincubated startups in an emerging market economy by using both the entrepreneurial fear of failure and well-being to capture possible differences between groups. The context of pandemic crises helps us formulate appropriate approaches taken by incubators and startups in the future crises.
Direitos autorais (c) 2025 Donard Games, Dessy Kurnia Sari, Venny Darlis, Danny Hidayat, Bader Albatati https://creativecommons.org/licenses/by/4.0
DeFi era: the behavioral intentions toward cryptocurrency in Lebanon
Purpose This paper examines the factors which impact the behavioral intentions toward cryptocurrency based on signaling theory. Design/methodology/approach Data were collected through online questionnaire, and responses from 223 individuals in Lebanon were analyzed through SEM technique using Amos 24. Findings The outcomes portrayed the positive effect of perceived benefits and trust in cryptocurrency on behavioral intentions toward cryptocurrency; while not supporting the hypothesized influence of herd behavior and regulatory support. Originality/value This paper is among the first studies to adopt Signaling Theory (ST) in the cryptocurrency behavioral intentions research. Moreover, it is of the initial efforts in Lebanon and Middle East in evaluating behavioral intentions to use cryptocurrency, and it provide insights for future researchers, crypto project owners, crypto investors and crypto trading platforms.
Direitos autorais (c) 2025 Ali Abdel Karim Abou Ali https://creativecommons.org/licenses/by/4.0
Input-output-outcome innovation model: an analysis of the Brazilian manufacturing companies
Purpose The objectives of this study are to identify which inputs are most relevant for development and successful introduction of product and process innovations and identify the impacts of these two types of innovation on the performance of Brazilian manufacturing companies. Design/methodology/approach This study analyzes the relationships between input, output and outcome for a sample of 5,586 Brazilian manufacturing companies by using partial least squares structural equation modeling (PLS-SEM). Findings The results indicate that (1) product innovations are favored by internal resources, (2) process innovations are favored by external resources, (3) product innovations mainly affect a range of products offered by companies and (4) process innovations mainly affect performance in manufacturing capacity, flexibility and costs. Practical implications By identifying the main efforts to improve the innovation performance and input-output-outcome relationships, the results can contribute to a better decision-making process for innovation investments and management in companies as well as for policymakers. The results are particularly relevant given that the Brazilian case can serve as a reference for other emerging countries. Originality/value Analyses of the innovation in input-output-outcome relationships were performed in a comprehensive way by using a set of variables for defining each construct. This allowed each construct to be better measured, which improved the understanding of the relationships between inputs and outcomes mediated by product and process innovations.
Direitos autorais (c) 2025 José Carlos de Toledo, Fabiane Letícia Lizarelli, Artur Yuiti Ishizaka https://creativecommons.org/licenses/by/4.0
Dynamics of actors in innovationecosystems’ analytical structures
Purpose The link between theory and practice in innovation studies still has some gaps, despite scholars’ efforts to illustrate and identify them in real-world situations. To fully understand the dynamics of the innovation ecosystem, it is crucial to consider key actors and their roles and recognize their impact on ecosystem outcomes. Therefore, this paper seeks to discuss how analytical structures of innovation ecosystems address the dynamics of actors and their contribution to the ecosystem outcomes. Design/methodology/approach A research protocol was developed to query the Web of Science database to identify analytical structures of innovation ecosystems based on pre-established criteria. Findings The dynamics of actors interfere with their contribution to value creation. That is, the actor changes his contribution. Therefore, depending on the ecosystem's value proposition, the activities and dynamics of the actors change over time. Originality/value It contributes to advancing the discussion of innovation ecosystems, addressing insights into the dynamics of actors in different analytical structures. The essay proposal considers innovation ecosystems' evolutionary aspects, value propositions and exchange. In addition, the importance of orchestration in the various stages of the ecosystem is highlighted.
Direitos autorais (c) 2025 Camila Coletto, Leonardo Caliari, Dércio Bernardes-de-Souza, Daniela Callegaro-de-Menezes https://creativecommons.org/licenses/by/4.0
Does eco-innovation lead to company growth?
Purpose This study presents new empirical evidence to the relatively scarce number of research papers on the correlation between eco-innovation and company growth. It sheds light on the causal relationship between these two variables. Design/methodology/approach Data from the Spanish Technological Innovation Panel from 2008 to 2016. Propensity Score Matching is applied to avoid self-selection problems. Findings The study found that engaging eco-innovation has no statistically significant impact on employment and sales growth. Therefore, the main benefits of transitioning to green innovations are in the environmental aspect. Practical implications The research findings provide a clear direction for policymakers. Such directions suggest the design of instruments that make the adoption of eco-innovations mandatory with the firm promise of substantial environmental benefits. Originality/value The paper explores an important issue for environmental policy. If being an eco-innovator is positively or at least neutrally related to growth, policymakers could create measures that encourage this type of green innovation. This would benefit the environment, and if the impact is positive, it would also have a positive social effect.
Direitos autorais (c) 2025 Amaia Altuzarra Artola https://creativecommons.org/licenses/by/4.0
How project knowledge management develops volatile organizational memory
Purpose This paper discusses the effects of enabling conditions of project knowledge management in building volatile organizational memory. The theoretical rationale underlies a recursive relationship among enabling conditions of project knowledge management, organizational learning and memory. Design/methodology/approach This research employs a qualitative descriptive single case study approach to examine a mobile application development project undertaken by a major software company in Brazil. The analysis focuses on the project execution using an abductive analytical framework. The study data were collected through in-depth interviews and company documents. Findings Based on the research findings, the factors that facilitate behavior and strategy in managing project knowledge pose a challenge when it comes to fostering organizational learning. While both these factors play a role in organizational learning, the exchange of information from previous experience could be strengthened, and the feedback from the learning process could be improved. These shortcomings arise from emotional tensions that stem from power struggles within knowledge hierarchies. Practical implications Based on the research, it is recommended that project-structured organizations should prioritize an individual’s professional experience to promote organizational learning. Organizations with well-defined connections between their projects and strategies can better establish interconnections among knowledge creation, sharing and coding. Originality/value The primary contribution is to provide a comprehensive view that incorporates the conditions required to manage project knowledge, organizational learning and memory. The findings lead to four propositions that relate to volatile memory, intuitive knowledge, learning and knowledge encoding.
Direitos autorais (c) 2024 Angela França Versiani, Pollyanna de Souza Abade, Rodrigo Baroni de Carvalho, Cristiana Fernandes De Muylder https://creativecommons.org/licenses/by/4.0
Technological adoption: the case of PIX in Brazil
Purpose This study investigates the primary determinants of consumers' intention to adopt PIX as a payment method in Brazil, as well as their actual usage behavior. Design/methodology/approach The study employs the Unified Theory of Acceptance and Use of Technology (UTAUT) to analyze both the intention to use and the actual period of use of PIX technology as a measure of practical usage. With this approach, researchers can determine whether people’s intention to use PIX translates into a higher rate of technology adoption and effective and sustained usage. The study collected data from 659 consumers across Brazil through a questionnaire and used structural equation analysis to analyze the data. Findings Research suggests that the intention to adopt PIX as a payment method is mainly determined by the perceived value, performance expectancy, and the habit of using mobile internet. Positive associations are also confirmed between adoption intention, the effective usage time of PIX, and the habit of using mobile internet in conjunction with PIX use. Originality/value The study’s uniqueness stems from its focus on the PIX usage, which is becoming the primary payment method in Brazil. It also measures the practical usage of the technology by examining the duration of user experience. This enables the assessment of whether the intention to use PIX effectively translates into a higher speed of technology adoption.
Direitos autorais (c) 2024 Gabriel Bernardes Amboage, Guilherme Fowler de Avila Monteiro, Adriana Bruscato Bortoluzzo https://creativecommons.org/licenses/by/4.0
Startup engagement: a strategy framework for established companies
Purpose Established companies often engage with startups as a way to improve their innovation performance. While there has been extensive discussion on the reasons, modes, and expected outcomes of these initiatives, there is still a need to understand more about how corporate engagements with startups (CEwS) evolve and how they can enhance a company’s innovation capability. This study proposes a framework of engagement strategies, discussing their purposes and implications to understand the subject better. Design/methodology/approach This study involved managers from twelve large, established companies across various sectors. The authors used a multicase approach to analyze their experiences and offer a framework for corporate-startup engagement. Findings The framework for corporate-startup engagement consists of four main strategies: (1) innovative improvement, (2) R&D expansion, (3) more value to corporate venture capital and (4) ecosystem articulation. The authors found that ecosystem articulation, which combines the potentials of the other three strategies, is the most sophisticated approach. Originality/value This study offers a systematic view of the CEwS phenomenon, identifying the various modes of engagement, the reasons for adopting each one and potential ways to advance and improve them. For managers, the study reveals the CEwS as a lever to build innovation capabilities over time.
Direitos autorais (c) 2024 Raoni Barros Bagno, Gina Colarelli O’Connor, Mario Sergio Salerno, Julio Cezar Fonseca de Melo https://creativecommons.org/licenses/by/4.0