Assessment of primary health care: health professionals’ perspective
DOI:
https://doi.org/10.1590/S0080-623420140000600018Abstract
Objective To assess primary health care attributes of access to a first contact, comprehensiveness, coordination, continuity, family guidance and community orientation. Method An evaluative, quantitative and cross-sectional study with 35 professional teams in the Family Health Program of the Alfenas region, Minas Gerais, Brazil. Data collection was done with the Primary Care Assessment Tool - Brazil, professional version. Results Results revealed a low percentage of medical experts among the participants who evaluated the attributes with high scores, with the exception of access to a first contact. Data analysis revealed needs for improvement: hours of service; forms of communication between clients and healthcare services and between clients and professionals; the mechanism of counter-referral. Conclusion It was concluded that there is a mismatch between the provision of services and the needs of the population, which compromises the quality of primary health care.Downloads
Download data is not yet available.
Downloads
Published
2014-08-01
Issue
Section
Original Articles
License
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
Silva, S. A. da, Nogueira, D. A., Paraizo, C. M. da S., & Fracolli, L. A. (2014). Assessment of primary health care: health professionals’ perspective . Revista Da Escola De Enfermagem Da USP, 48(spe), 122-128. https://doi.org/10.1590/S0080-623420140000600018