Bouncing between screens: social TV and Brazilian NBA audience

Authors

DOI:

https://doi.org/10.1108/REGE-12-2021-0206

Keywords:

Social TV, Fans, NBA, Netnography, Trasmediation

Abstract

Purpose

Sports leagues have stood out in the entertainment industry due to their great economic value and cultural impact. This is the case of the American sports leagues, with emphasis on the National Basketball Association (NBA), whose largest Latin American market lies on Brazil. The aforementioned league’s audience is constantly growing, a fact that can be partially explained by the encouragement provided for its viewers to interact through social media, in a phenomenon called social TV. Accordingly, the aim of the present study is to investigate how social TV works as a means for Brazilian fans to coproduce their NBA broadcasting enjoyment through social media interactions.

Design/methodology/approach

The authors conducted a netnography on the community of fans engaged in Twitter hashtag #NBAnaESPN, which was released by ESPN to promote audience integration during NBA games' broadcasting.

Findings

A theorization about the role played by social TV in the way fan culture articulates through social media to enjoy broadcasting media products was herein presented. The findings of this study have evidenced three categories concerning the role played by television broadcasting, social media and the fandom in NBA consumption by Brazilian fans. Based on these findings, the authors got to the conclusion that social TV establishes a mediatized environment where fan culture can be articulated through social media to enable interactions about television broadcasting.

Research limitations/implications

The study was limited to members of the Brazilian NBA audience who engage in the official social media of the league’s broadcasting.

Originality/value

The study heads toward a theoretical generalization based on the research results.

Downloads

Download data is not yet available.

References

Andrews, D. L., & Ritzer, G. (2018). Sport and prosumption. Journal of Consumer Culture, 18(2), 356–373.

Arnould, E., & Thompson, C. J. (2015). Introduction: Consumer culture theory: Ten years gone (and beyond). Consumer Culture Theory, 17, 1–21.

Arvidsson, A., & Caliandro, A. (2015). Brand public. Journal of Consumer Research, 42(5), 727–748.

Bellman, S., Robinson, J. A., Wooley, B., & Varan, D. (2017). The effects of social TV on television advertising effectiveness. Journal of Marketing Communications, 23(1), 73–91.

Bury, R. (2017). Technology, fandom, and community in the second media age. Convergence: The International Journal of Research Into New Media Technologies, 23(6), 627–642.

Chen, Z. T. (2021). Poetic prosumption of animation, comic, game, and novel in a post-socialist China: A case of a popular video-sharing social media bilibili as heterotopia. Journal of Consumer Culture, 21(2), 257–277.

Christensen, M., & Jansson, A. (2015). Complicit surveillance, interveillance, and the question of cosmopolitanism: Toward a phenomenological understanding of mediatization. New Media & Society, 17(9), 1473–1491.

Cova, B., & Cova, V. (2012). On the road to prosumption: Marketing discourse and the development of consumer competencies. Consumption Markets & Culture, 15(2), 149–168.

Deleuze, G., & Guatarri, F. (1987). A thousand plateaus: Capitalism and schizophrenia. Minneapolis, MN: University of Minnesota Press.

Eckhardt, G. M., Houston, M. B., Jiang, B., Lamberton, C., Rindfleisch, A., & Zervas, G. (2019). Marketing in the sharing economy. Journal of Marketing, 83(5), 5–27.

Eden, S. (2017). Blurring the boundaries: Prosumption, circularity and online sustainable consumption through. Journal of Consumer Culture, 17(2), 265–285.

Edmond, M. (2015). All platforms considered: Contemporary radio and transmedia engagement. New Media & Society, 17(9), 1566–1582.

Falcheti, F. (2019). ESPN bate recorde de audiência da NBA no Brasil, com crescimento de 41%. Na Telinha. available from: https://natelinha.uol.com.br/televisao/2019/06/19/espn-bate-recorde-de-audiencia-da-nba-no-brasil-com-crescimento-de-41-130108.php

Feiereisen, S., Rasolofoarison, D., Russell, C. A., & Schau, H. J. (2021). One brand, many trajectories: Narrative navigation in transmedia. Journal of Consumer Research, 48(4), 651–681.

Franco, S. M., & Leão, A. L. M. (2016). Midiatização: da disciplina ao controle, um horizonte de reflexão. Fronteiras - Estudos Midiáticos, 18(3), 289–304.

Fuschillo, G. (2020). Fans, fandoms, or fanaticism? Journal of Consumer Culture, 20(3), 347–365.

Ha, J.-P., Kang, S. J., & Kim, Y. (2017). Sport fans in a ‘smart sport’ (SS) age: Drivers of smartphone use for sport consumption. International Journal of Sports Marketing and Sponsorship, 18(3), 281–297.

Hackley, C., & Hackley, R. A. (2015). Marketing and the cultural production of celebrity in the era of media convergence. Journal of Marketing Management, 31(5-6), 461–477.

Hoffman, D. L., & Novak, T. P. (2018). Consumer and object experience in the Internet of things: An assemblage theory approach. Journal of Consumer Research, 44(6), 1178–1204.

Jenkins, H. (2008). Convergence culture: Where old and new media collide. New York, NY: New York University Press.

Kim, D., & Ko, Y. J. (2019). The impact of virtual reality (VR) technology on sport spectators’ flow experience and satisfaction. Computers in Human Behavior, 93, 346–356.

Kowalczuk, P. (2018). Consumer acceptance of smart speakers: A mixed methods approach. Journal of Research in Interactive Marketing, 12(4), 418–431.

Kozinets, R. V. (2001). Utopian enterprise: Articulating the meanings of star trek’s culture of consumption. Journal of Consumer Research, 28(1), 67–88.

Kozinets, R. V. (2020). Netnography: The essential guide to qualitative social media research. Doing ethnographic research online. New York: Sage.

Kozinets, R. V., & Jenkins, H. (2021). Consumer movements, brand activism, and the participatory politics of media: A conversation. Journal of Consumer Culture, Online First. doi: 10.1177/14695405211013993.

Kozinets, R. V., Scaraboto, D., & Parmentier, M.-A. (2018). Evolving netnography: How brand auto-netnography, a netnographic sensibility, and more-than-human netnography can transform your research. Journal of Marketing Management, 34(3-4), 231–242.

Latour, B. (2007). Reassembling the social: An introduction to actor-network-theory. Oxford: Oxford University Press.

Lee, D. H., & Cottingham, M. (2020). Perceived fan associations with MLB teams: Bask in spite of reflected failure versus cut off reflected success. International Journal of Sport Management and Marketing, 20(1/2), 9–28.

Lee, Y., & Kim, D.-E. (2022). The influence of technological interactivity and media sociability on sport consumer value co-creation behaviors via collective efficacy and collective intelligence. International Journal of Sports Marketing and Sponsorship, 23(1), 18–40.

Liu, X., Singh, P. V., & Srinivasan, K. (2016). A structured analysis of unstructured big data by leveraging cloud computing. Marketing Science, 35(3), 1–26.

Liu, X., Baker, T. A. III, & Leopkey, R. (2021). Examining the extent of trademark squatting of NBA athlete names in China. European Sport Management Quarterly, Latest Articles. doi: 10.1080/16184742.2021.1902366.

McPhillips, S., & Merlo, O. (2008). Media convergence and the evolving media business model: An overview and strategic opportunities. The Marketing Review, 8(3), 237–253.

Meese, J., & Podkalicka, A. (2015). Practices of media sport: Everyday experience and audience innovation. Media International Australia, 155(1), 89–98.

Moura, B. M., & de Souza-Leão, A. L. M. (2019). Enjoying the NFL in Brazil through social TV. Revista Pensamento Contemporâneo Em Administração, 13(4), 36–51.

Müller, M., & Schurr, C. (2016). Assemblage thinking and actor-network theory: Conjunctions, disjunctions, cross-fertilisations. Transactions of the Institute of British Geographers, 41(3), 217–229.

Muninger, M.-I., Hammedi, W., & Mahr, D. (2019). The value of social media for innovation: A capability perspective. Journal of Business Research, 95, 116–127.

Proulx, M., & Shepatin, S. (2012). Social TV: How marketers can reach and engage audiences by connecting television to the Web, social media, and mobile. Hoboken: Wiley.

Ritzer, G., & Miles, S. (2019). The changing nature of consumption and the intensification of McDonaldization in the digital age. Journal of Consumer Culture, 19(1), 3–20.

Roberts, J. M., & Cremin, C. (2019). Prosumer culture and the question of fetishism. Journal of Consumer Culture, 19(1), 3–20.

Salaga, S., Tainsky, S., & Mondello, M. (2020). Betting market outcomes and NBA television viewership. Journal of Sport Management, 34(2), 161–172.

Scaraboto, D. (2015). Selling, sharing, and everything in between: The hybrid economies of collaborative networks. Journal of Consumer Research, 42(1), 152–176.

Spiggle, S. (1994). Analysis and interpretation of qualitative data in consumer research. Journal of Consumer Research, 21(3), 491–503.

Stollfuß, S. (2018). Is this social TV 3.0? On funk and social media policy in German public post-television content production. Television & New Media, 20(5), 509–524.

Thompson, C. J. (2019). The ‘big data’ myth and the pitfalls of ‘thick data’ opportunism: On the need for a different ontology of markets and consumption. Journal of Marketing Management, 35(3/4), 207–230.

van Dijck, J., & Poell, T. (2015). Making public television social? Public service broadcasting and the challenges of social media. Television and New Media, 16(2), 148–164.

van Es, K. (2016). Social TV and the participation dilemma in NBCs the voice. Television and New Media, 17(2), 108–123.

Published

— Updated on 2024-09-17

Issue

Section

Article

How to Cite

Bouncing between screens: social TV and Brazilian NBA audience. (2024). REGE Revista De Gestão, 31(3). https://doi.org/10.1108/REGE-12-2021-0206