IDENTIFICATION THE DETERMINANT VARIABLES OF A DELEGATION OF PUBLIC SERVICES EFFECTIVENESS, ACCORDING TO THE PERCEPTION OF ITS USERS. REGE Revista de Gestão, [S. l.], v. 22, n. 3, p. 315–336, 2016. Disponível em: https://revistas.usp.br/rege/article/view/111467.. Acesso em: 3 jun. 2024.