Client´s Trust Violation and Recorvery After Double Deviation. REGE Revista de Gestão, [S. l.], v. 21, n. 1, p. 121–138, 2014. DOI: 10.5700/issn.2177-8736.rege.2014.99919. Disponível em: https://revistas.usp.br/rege/article/view/99919.. Acesso em: 2 may. 2024.