Construção e validação de modelo lógico para Centros Especializados em Reabilitação
DOI:
https://doi.org/10.11606/s1518-8787.2021055002976Palavras-chave:
Centros de Reabilitação, organização & administração, Pessoas com Deficiência, reabilitação, Gestão de Recursos da Equipe de Assistência à Saúde, Avaliação de Processos e Resultados em Cuidados de Saúde, Administração de Recursos HumanosResumo
OBJETIVO Construir e validar um modelo lógico para a atenção nos Centros Especializados em Reabilitação (CER) a partir da análise do processo de trabalho e de questões organizativas de centros do Rio Grande do Norte. MÉTODOS Estudo metodológico desenvolvido em três etapas: 1) estudo documental de legislações e portarias relacionadas ao serviço de saúde e à Rede de Cuidados à Pessoa com Deficiência (RCPD); 2) realização de grupos focais, com estudo censitário dos CER do Rio Grande do Norte, para compreender e avaliar o cotidiano do serviço; e 3) sistematização das informações coletadas e, por fim, proposição e validação do modelo lógico avaliativo. RESULTADOS O modelo englobou cinco categorias centrais do processo de trabalho e organizacional: “demandas”, “recursos” (insumos, financeiros e força de trabalho), “processos”, “produtos e resultados” e “missão, valores e fatores externos”. CONCLUSÃO O modelo lógico construído foi adequado para representação gráfica do processo de trabalho e questões organizativas dos CER. Evidenciou-se que o funcionamento dos serviços está alinhado com as normativas. Contudo, ainda há lacunas organizacionais que precisam ser abordadas a fim de melhorar a resolutividade do serviço e a articulação com outros pontos da rede.
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Copyright (c) 2021 Regis de Souza Valentim, Thaissa Hamana de Macedo Dantas, Flavia Christiane de Azevedo Machado, Camilla Medeiros Araújo, Marilene Soares da Silva, Luciana Castaneda, Diego Dantas
Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.
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Conselho Nacional de Desenvolvimento Científico e Tecnológico
Números do Financiamento 44278/2018.7 -
Coordenação de Aperfeiçoamento de Pessoal de Nível Superior
Números do Financiamento Financiamento 001
