Barreiras ao acesso das pessoas com deficiência aos serviços de saúde: uma revisão de escopo
DOI:
https://doi.org/10.11606/s1518-8787.2022056003893Palavras-chave:
Pessoas com Deficiência, Barreiras ao Acesso aos Cuidados de Saúde, Barreiras de Comunicação, Relações Médico-Paciente, Serviços de Saúde para Pessoas com Deficiência, RevisãoResumo
OBJETIVO Analisar as evidências científicas relativas às barreiras para o acesso de pessoas com deficiência aos serviços de saúde. MÉTODOS Realizou-se uma revisão de escopo estabelecendo-se a perguntanorteadora: “Quais são as principais barreiras que as pessoas com deficiência enfrentam no acesso a serviços de saúde?” O levantamento dos artigos foi realizado em julho de 2019, em seis bases de dados de literatura científica. Dos 1.155 documentos identificados nas buscas, após seleção por título e resumo, foram lidas na íntegra 170 publicações e, após leitura, 96 artigos foram incluídos e categorizados conforme referencial teórico. RESULTADOS As principais barreiras indicadas pelos usuários do serviço foram: comunicação falha entre profissionais e paciente/cuidador; limitações financeiras; questões atitudinais/comportamentais; oferta de serviços escassa; barreiras organizacionais e de transporte. As principais barreiras apresentadas pelos prestadores de serviços foram: falta de treinamento/capacitação aos profissionais; falha do sistema de saúde; barreiras físicas; falta de recursos/tecnologia e barreiras de idioma. CONCLUSÕES Ficou evidente que as pessoas com deficiência enfrentam diversas barreiras ao tentarem acesso aos serviços de saúde de que necessitam e que usuários e profissionais de saúde têm visões distintas e complementares sobre as dificuldades.
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Copyright (c) 2022 Karina Aparecida Padilha Clemente, Simone Vieira da Silva, Gislene Inoue Vieira, Maritsa Carla de Bortoli, Tereza Setsuko Toma, Vinícius Delgado Ramos, Christina May Moran de Brito
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Fundação de Amparo à Pesquisa do Estado de São Paulo
Números do Financiamento 2017/50358-0 -
Conselho Nacional de Desenvolvimento Científico e Tecnológico
Números do Financiamento 442709/2018-8
