Sato, Kawana Harue, et al. “Motivations for Outsourcing Hotel Services under the Microfoundations Perspective of Dynamic Capabilities”. Revista Turismo Em Análise, vol. 25, no. 1, Apr. 2014, pp. 156-84, https://doi.org/10.11606/issn.1984-4867.v25i1p156-184.