Hospital Management: identifying learning practices in hospitals

Abstract

The continuous improvement in management process of hospitals, has been widely related to concepts as evidence-based management, knowledge management and organizational learning. However, there are few articles identifying and presenting these practices in the health organizations. This is the objective of the present article. First, a historical analysis of health management in Brazil was conducted, considering the decentralization process. In this context, we perform a research to identify learning methodologies in the sector, from documentary research. A change of mental model in the area, looking for a systemic approach can be perceived. In the same way, the process of knowledge construction in these organizations generally started from the medical practice. One evidenced despite the learning process emphasizes the individual learning and not it organizational learning.