Business Intelligence (BI) implementation from the perspective of individual change
DOI:
https://doi.org/10.4301/S1807-17752011000100003Keywords:
Individual change, Business Intelligence, Implementation, Information Technology, ITAbstract
Change is central in the implementation of Information Technology (IT). This paper reports on a study in which the aim was to examine the nature of change at the individual level with an analysis based on interviews with representatives from a Business Intelligence (BI) solution provider and a group of clients. The implementations seemed to have occurred without great difficulty, BI learning was quick, intuitive, and the process generated a positive affect. Changes occurred in work practices, in the relationships between professionals, with regard to information, and in decision making. The study uses different theoretical approaches and proposes the application of an analytical perspective that includes affective, cognitive and behavioral aspects in order to investigate IT adoption. On a practical level, the study contributes to the knowledge regarding a particular technology - BI and, consequently, provides professionals with the opportunity to expand their knowledge of the perceptions people have of technology, which can lead to reflection and differentiated practices.Downloads
Download data is not yet available.
Downloads
Published
2011-01-01
Issue
Section
nd32256200
How to Cite
Business Intelligence (BI) implementation from the perspective of individual change . (2011). Journal of Information Systems and Technology Management, 8(1), 25-50. https://doi.org/10.4301/S1807-17752011000100003