Análise de risco na terceirização da tecnologia de informação e comunicação
DOI:
https://doi.org/10.4301/S1807-17752011000300005Palavras-chave:
Information Technology, Outsourcing, Risk Analysis, Private Sector, SurveyResumo
This research aims at evaluating the risk analysis process in Information Technology and Communication (ICT) outsourcing conducted by organizations of the private sector. The research is characterized by being a descriptive, quantitative and transversal type study, which was used the survey method. Data were collected through questionnaire, the sample is not random and we used a convenience sampling process. The research made contributions to understanding the risk analysis process in ICT services outsourcing, and identified statistically significant relationships between risk analysis, organization's size and its industry, and between risk analysis and diversity of outsourced services.Downloads
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Publicado
2011-12-01
Edição
Seção
nd1196546682
Como Citar
Análise de risco na terceirização da tecnologia de informação e comunicação . (2011). Journal of Information Systems and Technology Management, 8(3), 605-618. https://doi.org/10.4301/S1807-17752011000300005