The leader perceptions about the effectiveness of his organization: a case study with the Portuguese Federation of Canoeing

Abstract

This study aims to understand how to configure organizational effectiveness from the perspective of the President of the Portuguese Federation of Canoeing and identify factors that are privileged by him to evaluate the effectiveness of his federation, based in the Competing Values Approach. Based on case study, characterized by qualitative research, this study was based on content analysis of a semi-structured interview and documental analysis of the Plan of Activity 2010. It was found that the President favors factors listed in the quadrants corresponding to Open System Model, like innovation and resource acquisition, and Rational Goal Model, like productivity and goal setting, for assessing the effectiveness of the Federation, although considering its effectiveness as a one-dimensional concept, based on the achievement of sports results, with exclusive focus on Rational Goal Model.