Utilização de controles de gestão nas maiores indústrias catarinenses

Abstract

This article aims to demonstrate the effective use of management control systems among the biggest industries in Santa Catarina. The research is characterized as a exploratory survey. Using as a parameter industries with more than 200 employees, the study population, after some adjustments, consisted of 250 companies. A questionnaire with open and closed questions was sent by e-mail. We received answers from 36 companies, which constituted the research sample, using a predominantly quantitative approach for data treatment. The article begins with a theoretical review of the management process and management control systems. Next, data are described and analyzed, focusing on the companies' characteristics, the respondents' profiles, the use of management control systems, the means of making available information generated by control systems, as well as the positive and negative aspects perceived by the respondents in relation to the management controls that are used. The research results show that the companies use several kinds of control systems in order to support the management process.