Organizational performance measurement and evaluation systems: multiple case study in the Brazilian chemical sector
DOI:
https://doi.org/10.1590/S1519-70772008000300005Keywords:
Performance measurement, Performance evaluation, Performance management, Chemical industryAbstract
The objectives of this paper are to present some results of a research carried out in four large chemical companies operating in Brazil and to describe these companies' organizational performance measurement and evaluation systems. This is an exploratory and descriptive research based on multiple case studies, in accordance with a literature review on this subject. At the end, some conclusions and recommendations are presented, despite the limitations characteristic of the applied methodology.Downloads
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