Instrument for assessing the quality of mobile emergency pre-hospital care: content validation
DOI:
https://doi.org/10.1590/S0080-623420150000300004Abstract
OBJECTIVES To validate an instrument to assess quality of mobile emergency pre-hospital care. METHOD A methodological study where 20 professionals gave their opinions on the items of the proposed instrument. The analysis was performed using Kappa test (K) and Content Validity Index (CVI), considering K>; 0.80 and CVI ≥ 0.80. RESULTS Three items were excluded from the instrument: Professional Compensation; Job Satisfaction and Services Performed. Items that obtained adequate K and CVI indexes and remained in the instrument were: ambulance conservation status; physical structure; comfort in the ambulance; availability of material resources; user/staff safety; continuous learning; safety demonstrated by the team; access; welcoming; humanization; response time; costumer privacy; guidelines on care; relationship between professionals and costumers; opportunity for costumers to make complaints and multiprofessional conjunction/actuation. CONCLUSION The instrument to assess quality of care has been validated and may contribute to the evaluation of pre-hospital care in mobile emergency services.Downloads
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Published
2015-06-01
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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
How to Cite
Dantas, R. A. N., Torres, G. de V., Salvetti, M. de G., Dantas, D. V., & Mendonça, A. E. O. de. (2015). Instrument for assessing the quality of mobile emergency pre-hospital care: content validation . Revista Da Escola De Enfermagem Da USP, 49(3), 380-386. https://doi.org/10.1590/S0080-623420150000300004