Business model revisited: a novel canvas for digital transformation
DOI:
https://doi.org/10.1108/REGE-12-2023-0142Keywords:
Digital business model, Digital business, Business model canvasAbstract
PurposeDigital businesses defy the models and theories of traditional entrepreneurship. This study proposes a refined digital business model canvas (DBMC) to address digital entrepreneurship’s unique challenges and opportunities.
Design/methodology/approachWe conducted a systematic literature review alongside a double-round validation of semi-structured interviews and qualitative research. We interviewed digital entrepreneurs from university spin-offs until we reached data saturation in the first round, contributing to internal validity. Then, the new model was validated in the second round of interviews.
FindingsThe DBMC successfully bridges gaps identified in the conventional BMC by enhancing strategic focus, clarifying financial planning and improving early adopter identification. Validation interviews confirm that the adapted framework is better aligned to the operational realities of digital ventures, reinforcing its theoretical contribution through a nuanced application of the resource-based view.
Research limitations/implicationsThe study’s qualitative design and sample from a single innovation agency may limit generalizability; further testing in diverse settings is recommended.
Practical implicationsThe DBMC provides a robust, adaptable framework for digital entrepreneurs, offering valuable insights for strategic planning, entrepreneurial education and policy development. It integrates new components – such as early adopters, investment sources, pricing and employee relationships – and adapts existing elements.
Originality/valueThe originality is twofold: we examined the business model canvas using additional resources in a digital context, enhancing the likelihood of success for digital business practitioners; we also revamped Barney´s VRIO (value, rarity, imitability and organization) model, stressing the importance of resources and capabilities in the novel (digital) context.
Downloads
References
Acs, Z. J. & Armington, C. (2006). Entrepreneurship, Agglomeration and US Regional Growth. Cambridge: Cambridge University Press
Acs, Z. J., Desai, S. and Hessels, J. (2008). ‘Entrepreneurship, economic development and institutions’, Small Business Economics, 31(3), pp. 219–234. doi: 10.1007/s11187-008-9135-9.
Agrawal, D., Candan, K. S., & Li, W. S. (Eds.). (2011). New Frontiers in Information and Software as Services: Service and Application Design Challenges in the Cloud (Vol. 74). Springer.
Amit, R., & Zott, C. (2001). Value creation in e‐business. Strategic Management Journal, 22(6‐7), 493-520.
Ancillai, C., Sabatini, A., Gatti, M., & Perna, A. (2023). Digital technology and business model innovation: A systematic literature review and future research agenda. Technological Forecasting and Social Change, 188, 122307.
Arthur, S. J., & Hisrich, R. D. (2011). Entrepreneurship through the ages: Lessons learned. Journal of Enterprising Culture, 19(01), 1-40.
Aspara, J., Lamberg, J. A., Laukia, A., & Tikkanen, H. (2013). Corporate business model transformation and inter-organizational cognition: The case of Nokia. Long-range planning, 46(6), 459-474.
Audretsch, D. B. and Keilbach, M. (2007). ‘The theory of knowledge spillover entrepreneurship’, Journal of Management Studies, 44(7), pp. 1242–1254. doi: 10.1111/j.1467-6486.2007.00722. x.
Autio, E. et al. (2017). Digital Affordances, Spatial Affordances, and the Genesis of Entrepreneurial Ecosystems. Strategic Entrepreneurship Journal 12(1).
Balachandran, V. & Sakthivelan, S. (2013). ‘Impact of Information Technology On Entrepreneurship (e-Entrepreneurship)’, Journal of Business Management & Social Sciences Research, 2(2), pp. 51–56.
Bardin, L. (2011). Organização da análise. Análise de conteúdo. São Paulo: Edições, 70, 229.
Barney, J. (1991). Special theory forum the resource-based model of the firm: origins, implications, and prospects. Journal of Management, 17(1), 97–98.
Barney, J., Wright, M., & Ketchen Jr, D. J. (2001). The resource-based view of the firm: Ten years after 1991. Journal of Management, 27(6), 625–641.
Barney, J. B., Ketchen Jr, D. J., & Wright, M. (2021). Resource-based theory and the value creation framework. Journal of Management, 47(7), 1936-1955.
Bednářová, M., Tesařová, M., & Šimberová, I. (2023). The evolution of digital transformation in SMEs in the manufacturing industry in the different blocks of the BM Canvas since the beginning of the pandemic. Business, Management and Economics Engineering, 21(1), 48-62.
Bellman, R., Clark, C. E., Malcolm, D. G., Craft, C. J., & Ricciardi, F. M. (1957). On the construction of a multi-stage, multi-person business game. Operations Research, 5(4), 469-503.
Bencsik, B., Palmié, M., Parida, V., Wincent, J., & Gassmann, O. (2023). Business models for digital sustainability: Framework, micro-foundations of value capture, and empirical evidence from 130 smart city services. Journal of Business Research, 160, 113757.
Bouwman, H., Haaker, T. and De Vos, H. (2008), Mobile Service Innovation and Business Model, Springer, Heidelberg.
Bouwman, H., Nikou, S., Molina-Castillo, F. J., & de Reuver, M. (2018). The impact of digitalization on business models. Digital Policy, Regulation and Governance, 20(2), 105-124.
Braun, A. T., Schöllhammer, O., & Rosenkranz, B. (2021). Adaptation of the business model canvas template to develop business models for the circular economy. Procedia Cirp, 99, 698-702.
Bucherer, E., Eisert, U. and Gassmann, O. (2012). “Towards systematic business model innovation: lessons from product innovation management”, Creativity and Innovation Management, Vol. 21 No. 2, pp. 183-198.
Chammassian, R. G., & Sabatier, V. (2020). The role of costs in business model design for early-stage technology startups. Technological Forecasting and Social Change, 157, 120090.
Cheng, M. (2016). Sharing economy: A review and agenda for future research. International Journal of Hospitality Management, 57, 60–70.
Chitsazzadeh, M., Walbroel, E., Senderek, R., & Stich, V. (2023). Evaluation of Business Model Innovation towards Industry 4.0 via Cross-industry. 4th Conference on Production Systems and Logistics (CPSL)
Correani, A., De Massis, A., Frattini, F., Petruzzelli, A. M., & Natalicchio, A. (2020). Implementing a digital strategy: Learning from the experience of three digital transformation projects. California Management Review, 62(4), 37-56.
Costa, R. M., Nelson, R. E., & Pedroso, M. C. (2025). Business model development in startups: A study of causation, effectuation, and bricolage. REGEPE Entrepreneurship and Small Business Journal, 14, e2535.
Damasceno, A. L. T., Morini, C., & Pannellini, G. L. (2023). Lessons from the fastest Brazilian unicorn. Innovation & Management Review, 20(3), 281-297.
Daryono, D., Gunawan, R. S., & Gunawan, D. S. (2025). Proactive Digital Transformation Imperative (PDTI): The Role of Capabilities Strategic Digital Business in MSMEs. In E3S Web of Conferences (Vol. 609, p. 05010). EDP Sciences.
Dobrowolski, Z., & Sułkowski, Ł. (2021). Business model canvas and energy enterprises. Energies, 14(21), 7198.
Du, W., Pan, S. L., Zhou, N., & Ouyang, T. (2018). From a marketplace of electronics to a digital entrepreneurial ecosystem (DEE): The emergence of a meta‐organization in Zhongguancun, China. Information Systems Journal, 28(6), 1158–1175.
Elia, G., Solazzo, G., Lerro, A., Pigni, F., & Tucci, C. L. (2024). The digital transformation canvas: A conceptual framework for leading the digital transformation process—Business Horizons.
El Sawy, O.A. and Pereira, F. (2013). “VISOR: A Unified Framework for Business Modelling in the Evolving Digital Space”, Business Modelling in the Dynamic Digital Space, Springer, Berlin Heidelberg, pp. 21-35.
Ensslin, L., Ensslin, S. R., Lacerda, R. T. O., Tasca, J. E. (2010). ProKnow-C, knowledge Development Process-Constructivist.
Frankenberger, K., Weiblen, T., Csik, M. and Gassmann, O. (2013). “The 4I-framework of business model innovation: a structured view on process phases and challenges”, International Journal of Product Development, Vol. 18 Nos 3/4, pp. 249-273.
Gómez-Prado, R., Alvarez-Risco, A., Cuya-Velásquez, B. B., Arias-Meza, M., Campos-Dávalos, N., Juarez-Rojas, L., ... & Yáñez, J. A. (2022). Product innovation, market intelligence and pricing capability as a competitive advantage in the international performance of startups: Case of Peru. Sustainability, 14(17), 10703.
Hartmann, P.M., Zaki, M., Feldmann, N. and Neely, A. (2016). “Capturing value from big data – a taxonomy of data-driven business models used by start-up firms”, International Journal of Operations & Production Management, Vol. 36 No. 10, pp. 1382-1406.
Hilali, W. El and Manouar, A. El (2019). ‘Digital business models: Definitions, drivers and new trends’, ACM International Conference Proceeding Series, pp. 1–6. doi: 10.1145/3368756.3368964.
Hsieh, Y. J. and Wu, Y. J. (2019). ‘Entrepreneurship through the platform strategy in the digital era: Insights and research opportunities’, Computers in Human Behavior. Elsevier Ltd, 95, pp. 315–323. doi: 10.1016/j.chb.2018.03.033.
Joyce, A., & Paquin, R. L. (2016). The triple layered business model canvas: A tool to design more sustainable business models. Journal of cleaner production, 135, 1474-1486.
Juríčková, V., & Gregová, E. (2021). The importance of Investment for Startups and Their future Earnings. In Liberec Economic Forum, University of Zilina, The Faculty of Operation and Economic of Transport and Communications, The Department of Economics (pp. 47-49).
Kathan, W., Matzler, K. and Veider, V. (2016). ‘The sharing economy: Your business model’s friend or foe?’, Business Horizons, 59(6), pp. 663–672. doi: 10.1016/j.bushor.2016.06.006.
Kimbu, A. N., & Ngoasong, M. Z. (2016). Women as vectors of social entrepreneurship. Annals of Tourism Research, 60, 63-79.
Kotarba, M. (2018). Digital transformation of business models. Foundations of Management, 10(1), 123–142.
Kraus, S. et al. (2019). ‘Digital entrepreneurship: A research agenda on new business models for the twenty-first century’, International Journal of Entrepreneurial Behaviour and Research, 25(2), pp. 353–375. doi: 10.1108/IJEBR-06-2018-0425.
Kuratko, D. F., & Hodgetts, R. M. (2017). Entrepreneurship: Theory, process, practice. Boston: Cengage learning.
Lanzolla, G., Lorenz, A., Miron-Spektor, E., Schilling, M., Solinas, G., & Tucci, C. L. (2020). Digital transformation: What is new, if anything? Emerging patterns and management research. Academy of Management Discoveries, 6(3), 341-350.
Laudien, S.M., Daxbock, ¨ B., 2016. The influence of the industrial internet of things on Business model design: a qualitative-empirical analysis. Int. J. Innov. Manag. 20 (08), 1640014 https://doi.org/10.1142/S1363919616400144.
Li, D., Lai, F., & Wang, J. (2010). E-business assimilation in China's international trade firms: the technology-organization-environment framework. Journal of Global Information Management (JGIM), 18(1), 39-65
Lockett, A., Wright, M. (2005). Resources, capabilities, risk capital and the creation of university spin-out companies, Research Policy, 34(7), pp 1043–1057.
Margherita, M., & Petti, L. (2010). Reconfiguring key activities in digital business models. International Journal of Business Innovation, 5(3), 210–225.
Matlay, H. and Martin, L. M. (2009). ‘Collaborative and competitive strategies in virtual teams of entrepreneurs: A Pan-European perspective’, Journal of Information Systems and Small Business, 16(1), pp. 99–116. doi: 10.3127/ajis. v16i1.560.
Men, L. R. (2021). The impact of startup CEO communication on employee relational and behavioral outcomes: Responsiveness, assertiveness, and authenticity. Public Relations Review, 47(4), 102078.
Men, L. R., Chen, Z. F., & Ji, Y. G. (2021). Cultivating relationships with startup employees: the role of entrepreneurs’ leadership communication. Management Communication Quarterly, 35(4), 518-545.
Miles, M. B., & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Sage.
Mohout, O. (2015). Lean Pricing: Pricing Strategies for Startups. Die Keure Publishing.
Mueller, C., Westhead, P., Wright, M. (2012). Formal venture capital acquisition: Can entrepreneurs compensate for the spatial proximity benefits of South East England and `star' golden-triangle universities? Environment and Planning A, 44, pp 281–296.
Nambisan, S., Wright, M., & Feldman, M. (2019). The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes. Research Policy, 48(8), 103773.
Ngoasong, M. Z. (2018). ‘Digital entrepreneurship in a resource-scarce context: A focus on entrepreneurial digital competencies’, Journal of Small Business and Enterprise Development, 25(3), pp. 483–500. doi: 10.1108/JSBED-01-2017-0014.
Nielsen, S., Christensen, P., & Madsen, M. (2024). Digital business model innovation: Processes and governance in the digital era. Journal of Business Models, 12(1), 45–68.
Ogrean, A., Dumitru, D., & Popescu, C. (2024). Digitalization and business model transformation: An empirical investigation. Journal of Digital Business, 3(2), 89–110.
Osterwalder, A., & Pigneur, Y. (2010). Business model generation: A handbook for visionaries, game changers, and challengers (Vol. 1). John Wiley & Sons.
Oumlil, R., & Juiz, C. (2018). Acceptance of tourism e-entrepreneurship: Application to educational Balearic Islands Context. Journal of Entrepreneurship Education, 21(1), 1-16.
Qastharin, A. R. (2016). Business model canvas for social enterprise. Journal of Business and Economics, 7(4), 627–637.
Ramdani, B., Binsaif, A., & Boukrami, E. (2019). Business model innovation: a review and research agenda. New England Journal of Entrepreneurship, 22(2), 89-108.
Reddy, S. K., & Reinartz, W. (2017). Digital transformation and value creation: Sea change ahead. NIM Marketing Intelligence Review, 9(1), 10-17.
Richter, C. (2016). Digital Collaborations and Entrepreneurship – The Role of Shareconomy and Crowdsourcing in The Era Of Smart City, Lappeenranta University. Available at: https://www.doria.fi/bitstream/handle/10024/123706/Chris Richter A4.pdf?sequence=2.
Rose, J., Holgersson, J., & Söderström, E. (2019). Designing innovative digital services for government: a business model canvas adaptation. In the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Association for Information Systems
Ruggieri, R., Savastano, M., Scalingi, A., Bala, D., & D’Ascenzo, F. (2018). The impact of Digital Platforms on Business Models: an empirical investigation on innovative start-ups. Management & Marketing. Challenges for the Knowledge Society, 13(4), 1210-1225.
Saurabh, K., Rani, N., & Upadhyay, P. (2023). Towards blockchain-led decentralized autonomous organization (DAO) business model innovations. Benchmarking: An International Journal, 30(2), 475–502.
Schallmo, D. R., Williams, C. A., Schallmo, D. R., & Williams, C. A. (2018). History of digital transformation. Digital Transformation Now! Guiding the Successful Digitalization of Your Business Model, 3–8.
Schneider, S., & Kokshagina, O. (2021). Digital transformation: What we have learned (thus far) and what is next. Creativity and innovation management, 30(2), 384-411.
Senyo, P. K., Liu, K., & Effah, J. (2019). Digital business ecosystem: Literature review and a framework for future research. International journal of information management, 47, 52-64.
Shapiro, C., & Varian, H. R. (1998). Versioning: the smart way to. Harvard Business Review, 107(6), 107.
Šiuškaitė, D., Pilinkienė, V., & Žvirdauskas, D. (2019). The conceptualization of the sharing economy as a business model. Engineering Economics, 30(3), 373-381.
Standing, C. and Mattsson, J. (2018). ‘“Fake it until you make it”: business model conceptualisation in digital entrepreneurship’, Journal of Strategic Marketing, 26(5), pp. 385–399. doi: 10.1080/0965254X.2016.1240218.
Strauss, A., & Corbin, J. (1994). Grounded theory methodology: An overview.
Vasilchenko, E., & Morrish, S. (2011). The role of entrepreneurial networks in the exploration and exploitation of internationalization opportunities by information and communication technology firms. Journal of International Marketing, 19(4), 88-105.
Veit, D. et al. (2014). ‘Business models: An information systems research agenda’, Business and Information Systems Engineering, 6(1), pp. 45–53. doi: 10.1007/s12599-013-0308-y.
Wernerfelt, B. (1984). A resource‐based view of the firm. Strategic Management Journal, 5(2), 171-180.
Wirtz, B., Göttel, V., & Daiser, P. (2016). Business model innovation: Development, concept and future research directions. Journal of Business Models, 4(1), 1-28
Zhou, Y., Minshall, T., Hampden-Turner, C. (2010). Entrepreneurial innovation problems associated with the dynamic growth of university spinouts in China: a capabilities perspective, International Journal of Entrepreneurship and Innovation Management (IJEIM), Vol. 12, No. 3/4.
Zott, C., Amit, R., & Massa, L. (2011). The business model: recent developments and future research. Journal of Management, 37(4), 1019-1042.
Published
Issue
Section
License
Copyright (c) 2025 Beatriz Garcia Altafin, Cristiano Morini, Daniel Henrique Dario Capitani

This work is licensed under a Creative Commons Attribution 4.0 International License.