Impaired communication in interactions between nurses and patients' family members

Authors

  • Adriana Aparecida Delloiagono de Paula Universidade de São Paulo; Escola de Enfermagem; Departamento de Enfermagem Geral e Especializada
  • Antonia Regina F. Furegato Universidade de São Paulo; Escola de Enfermagem de Ribeirão Preto; Departamento de Enfermagem Psiquiátrica e Ciências Humanas
  • Maria Cecília Morais Scatena Universidade de São Paulo; Escola de Enfermagem de Ribeirão Preto; Departamento de Enfermagem Psiquiátrica e Ciências Humanas

DOI:

https://doi.org/10.1590/S0104-11692000000400007

Keywords:

mental health, family, communication

Abstract

This study aims at presenting the analysis of an interaction between a nurse and a patient's family member in which impaired communication was observed. The interpersonal-relationship theoretical framework was used. The patient was young, 20 years old, bore a dead fetus and presented various complications. The interaction took place with her aunt (stepmother) and as to the structure, it was diagnostic, therapeutic and made it possible to establish a proposal of continuous assistance. As to content, it was possible to find the points of support given by family members and identify new facts so that the nursing team could improve the assistance given to the patient.

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Published

2000-08-01

Issue

Section

Original Articles

How to Cite

Impaired communication in interactions between nurses and patients’ family members. (2000). Revista Latino-Americana De Enfermagem, 8(4), 45-51. https://doi.org/10.1590/S0104-11692000000400007