A comunicação não-verbal nas interações enfermeiro-usuário em atendimentos de saúde mental

Authors

  • Rosiani B. R. de Castro UNIABC
  • Maria Júlia Paes da Silva UNIABC

DOI:

https://doi.org/10.1590/S0104-11692001000100012

Keywords:

nonverbal communication, psychiatric nursing, interpersonal relationship

Abstract

On this exploratory-description study, we analyzed the nurse's nonverbal communication during 11 interactions in mental illness attendance. We came to the conclusion that among nonverbal sins observed, a greater number used to the feelings demonstration, the codified especially, as interest, attention, quietness/relaxing, tension/fear, indifference, anxiety and irritation. We identified also the nonverbal contradicting the verbal, alerting us that the contradictory of sending messages can give a double or distorted understanding of the message sent. In our perception, most of the nurses researched are not enough attentive to realize consciously how much the nonverbal way of communicating can influence on assistance and humanization of attendance.

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Published

2001-01-01

Issue

Vol. 9 No. 1 (2001)

Section

Original Articles

License

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Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

A comunicação não-verbal nas interações enfermeiro-usuário em atendimentos de saúde mental. (2001). Revista Latino-Americana De Enfermagem, 9(1), 80-87. https://doi.org/10.1590/S0104-11692001000100012