Implementation of the Humanitude Care Methodology

contribution to the quality of health care

Authors

  • Liliana Vanessa Lucio Henriques Santa Casa da Misericórdia https://orcid.org/0000-0001-7648-7626
  • Marilia de Assunção Rodrigues Ferreira Dourado Universidade de Coimbra, Faculdade de Medicina
  • Rosa Cândida Carvalho Pereira de Melo Escola Superior de Enfermagem de Coimbra
  • Luiza Hiromi Tanaka Universidade Federal São Paulo, Escola Paulista de Enfermagem

DOI:

https://doi.org/10.1590/1518-8345.2430-3123

Keywords:

Quality of Health Care, Humanization of Assistance, Patient-Centered Care, NursePatient Relations, Old Age Assistance, Health Personnel

Abstract

Objective: to evaluate the contribution of the implementation of the Humanitude Care Methodology to the quality of health care in a Continuing Care Unit. Method: an action-research study with a non-probability convenience sampling, involving 34 health professionals from one unit in Portugal. Data was collected through a questionnaire and an observation worksheet for the Structured Sequence of Humanitude Care Procedures. We used data content analysis with the Statistical Package for Social Science, version 17.0. Results: health professionals demonstrated difficulties to provide care for people who are agitated, confused, disoriented, aggressive and who refuse care, and to communicate with patients who do not communicate verbally. The professionals valued the accomplishment of the stages of the observation worksheet. There were discrepancies between the perception of accomplishment and the actual practice. Throughout the implementation of the methodology, there was an increase in the practical application of the procedures, with positive repercussion for the patients and for the professionals. Conclusion: the results allowed to perceive the contribution of the process of implementation of the methodology, through the positive transformations in health care delivery.

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Published

2019-03-15

Issue

Section

Original Articles

How to Cite

Implementation of the Humanitude Care Methodology: contribution to the quality of health care. (2019). Revista Latino-Americana De Enfermagem, 27(e3181), e3123. https://doi.org/10.1590/1518-8345.2430-3123