Influence of hospital Accreditation on professional satisfaction of the nursing team

mixed method study

Authors

  • João Lucas Campos de Oliveira Universidade Federal de Mato Grosso, Faculdade de Enfermagem https://orcid.org/0000-0002-1822-2360
  • Ana Maria Müller de Magalhães Universidade Federal do Rio Grande do Sul, Escola de Enfermagem
  • Andrea Bernardes Universidade de São Paulo, Escola de Enfermagem de Ribeirão Preto, PAHO/WHO Collaborating Centre for Nursing Research Development, Ribeirão Preto
  • Maria do Carmo Fernandez Lourenço Haddad Universidade Estadual de Londrina, Departamento de Enfermagem
  • Lillian Daisy Gonçalves Wolff Universidade Federal do Paraná, Departamento de Enfermagem
  • Sonia Silva Marcon Universidade Estadual de Maringá, Departamento de Enfermagem
  • Laura Misue Matsuda Universidade Estadual de Maringá, Departamento de Enfermagem

DOI:

https://doi.org/10.1590/1518-8345.2799.3109

Keywords:

Hospital Accreditation, Job Satisfaction, Quality Management, Nursing, Team, Personnel Management, Nursing Administration Research

Abstract

Objective: to analyze the influence of Accreditation on the professional satisfaction of nursing workers. Method: multicentric, cross-sectional research, outlined by the sequential explanatory mixed method. In the first preponderant, quantitative step, the validated Brazilian version of the Index of Work Satisfaction was applied to a sample (n = 226) representative of nursing professionals from three hospitals. One hospital was private and certified by Accreditation; another hospital was private and non-certified; and another was public and non-certified. By connection, the second step (qualitative) complemented the quantitative analysis. In this step, interviews (n = 39) were carried out and summarized through the method of Discourse of the Collective Subject. Descriptive and inferential statistical analyses were applied to the quantitative data connected to the qualitative support, as well as a joint presentation of part of the information in a joint display. Results: workers of the certified hospital had a better overall job satisfaction score. There were more statistical associations among workers in private hospitals. The comparison of the three groups investigated in the two steps of the mixed study confirmed Accreditation as a positive factor for professional satisfaction. The public hospital excelled in relation to the certified hospital in terms of salary, job requirements and interaction. Conclusion: Accreditation positively influenced the professional satisfaction of the nursing teams investigated.

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Published

2019-03-18

Issue

Vol. 27 (2019)

Section

Original Articles

License

RLAE’s authorship concept is based on the substantial contribution by each of the individuals listed as authors, mainly in terms of conceiving and planning the research project, collecting or analyzing and interpreting data, writing and critical review. Indication of authors’ names under the article title is limited to six. If more, authors are listed on the online submission form under Acknowledgements. The possibility of including more than six authors will only be examined on multicenter studies, considering the explanations presented by the authors.
Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Influence of hospital Accreditation on professional satisfaction of the nursing team: mixed method study. (2019). Revista Latino-Americana De Enfermagem, 27(e3181), e3109. https://doi.org/10.1590/1518-8345.2799.3109