Safety culture of multidisciplinary teams from neonatal intensive care units of public hospitals

Authors

DOI:

https://doi.org/10.1590/1518-8345.2849.3167

Keywords:

Patient Care Team; Patient Safety; Organizational Culture; Intensive Care Units, Neonatal; Neonatology; Health Personnel

Abstract

Objective

analyze the safety culture of multidisciplinary teams from three neonatal intensive care units of public hospitals in Minas Gerais, Brazil.

Method

a cross-sectional survey conducted with 514 health professionals, using the Hospital Survey on Patient Safety Culture; data were subjected to a descriptive statistical analysis in software R-3.3.2.

Results

the findings showed that none of the dimensions had a positive response score above 75% to be considered as a strength area. The dimension ‘Nonpunitive response to error’ was classified as a critical area of the patient safety culture, present in 55.45% of the responses. However, areas with potential for improvements were identified, such as ‘Teamwork within units’ (59.44%) and ‘Supervisor/manager’s expectations and actions to promote patient safety’ (49.90%).

Conclusion

none of the dimensions was considered as a strength area, which indicates safety culture has not been fully implemented in the evaluated units. A critical look at the weaknesses of the patient safety process is recommended in order to seek strategies for the adoption of a positive safety culture to benefit patients, family members and health professionals.

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Published

2019-08-19

Issue

Section

Original Articles

How to Cite

Safety culture of multidisciplinary teams from neonatal intensive care units of public hospitals. (2019). Revista Latino-Americana De Enfermagem, 27(e3181), e3167. https://doi.org/10.1590/1518-8345.2849.3167