Opinions of the staff and users about the quality of the mental health care delivered at a family health program

Authors

  • Mariko Koga Maringá State University
  • Antonia Regina Ferreira Furegato University of São Paulo; Ribeirão Preto College of Nursing
  • Jair Licio Ferreira Santos University of São Paulo; Ribeirão Preto Medical School

DOI:

https://doi.org/10.1590/S0104-11692006000200003

Keywords:

family health program, psychiatric nursing, scales

Abstract

Authors aimed at learning about the mental health care provided at a Family Health Program. 142 subjects were interviewed (18 nurses, 78 agents, 17 patients and 29 family members). In order to collect data, authors used the Scale of Opinion on Mental Health Care with 25 statements on the care, orientation by the members of the Program of Family Health team and the benefits of this Program. The total scores showed a difference between the agents and other groups. Among nurses, they found the shorter deviation and among the patients the greater variability in the responses. They emphasize the need for efficacy in arranging the appointments. Authors found a lack of coherence among the opinions of the subjects regarding the professionals' orientations.

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Published

2006-04-01

Issue

Vol. 14 No. 2 (2006)

Section

Original Articles

License

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Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Opinions of the staff and users about the quality of the mental health care delivered at a family health program. (2006). Revista Latino-Americana De Enfermagem, 14(2), 163-169. https://doi.org/10.1590/S0104-11692006000200003