Identification of result evaluation criteria for nursing service in hospital accreditation programs

Authors

  • Liliane Bauer Feldman Universidade Federal de São Paulo; Escola Paulista de Medicina
  • Isabel Cristina Kowal Olm Cunha Universidade de Santo Amaro; Faculdade de Enfermagem

DOI:

https://doi.org/10.1590/S0104-11692006000400011

Keywords:

outcome and process assessment (health care), nursing services, accreditation, hospital administration

Abstract

The quality is already a part of daily reality in hospital organizations. Care is assessed through the organizational structures, work processes and obtained results. The goal was to identify the result evaluation criteria applied to the nursing service, used in accreditation programs, and to classify them in administrative, care and teaching/research activities. We carried out an exploratory, descriptive and quantitative study. Data were collected from 7 companies accredited by the National Accrediting Organization. These sent us 8 models, divided into groups A, B and C. Group A: models that use the manual; group B: models to which criteria were added; and group C: proper models. We identified 24 criteria: 13 administrative, 06 for care processes and 05 for teaching/research. Nursing services are evaluated with prominence to the administrative area, indicating that the other areas need to be reevaluated in terms of qualitative and quantitative aspects, in order to obtain more precise measurements.

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Published

2006-08-01

Issue

Vol. 14 No. 4 (2006)

Section

Original Articles

License

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Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Identification of result evaluation criteria for nursing service in hospital accreditation programs. (2006). Revista Latino-Americana De Enfermagem, 14(4), 540-545. https://doi.org/10.1590/S0104-11692006000400011