The establishment of bonds between professional and patient in TB treatment: the performance of primary health care services in a city in the interior of São Paulo

Authors

  • Maria Amélia Zanon Ponce Universidade de São Paulo; Escola de Enfermagem de Ribeirão Preto
  • Silvia Helena Figueiredo Vendramini Faculdade de Medicina de São José do Rio Preto
  • Marilene Rocha dos Santos Faculdade de Medicina de São José do Rio Preto
  • Maria de Lourdes Sperli Geraldes Santos Faculdade de Medicina de São José do Rio Preto
  • Lúcia Marina Scatena Universidade Federal do Triângulo Mineiro; Departamento de Medicina Social
  • Tereza Cristina Scatena Villa Universidade de São Paulo; Escola de Enfermagem de Ribeirão Preto

DOI:

https://doi.org/10.1590/S0104-11692011000500021

Keywords:

Tuberculosis, Professional-Patient Relations, User Embracement, Health Services Evaluation

Abstract

This study evaluated the performance of health care services implementing TB control actions in relation to the establishment of bonds between health professionals and patients in São José do Rio Preto, SP, Brazil from the perspective of patients, health professionals, and managers. A total of 108 patients, 37 health professionals and 15 managers were interviewed through a questionnaire containing 10 indicators of bond-establishment based on the instruments of the Primary Care Assessment Tool, adapted to evaluate tuberculosis control in Brazil. The three groups of actors considered the establishment of bonds satisfactory, though opinions of patients and managers differed in almost all indicators. This fact indicates that the view of managers is still predominantly focused on bureaucratic and administrative aspects, which shows the need for managers to integrate more management and care actions.

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Published

2011-10-01

Issue

Vol. 19 No. 5 (2011)

Section

Original Articles

License

RLAE’s authorship concept is based on the substantial contribution by each of the individuals listed as authors, mainly in terms of conceiving and planning the research project, collecting or analyzing and interpreting data, writing and critical review. Indication of authors’ names under the article title is limited to six. If more, authors are listed on the online submission form under Acknowledgements. The possibility of including more than six authors will only be examined on multicenter studies, considering the explanations presented by the authors.
Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

The establishment of bonds between professional and patient in TB treatment: the performance of primary health care services in a city in the interior of São Paulo . (2011). Revista Latino-Americana De Enfermagem, 19(5), 1222-1229. https://doi.org/10.1590/S0104-11692011000500021