Best practice of nurse managers in risk management

Authors

  • Veridiana Tavares Costa Universidade Federal de Santa Catarina; Departamento de Enfermagem
  • Betina Horner Schlindwein Meirelles Universidade Federal de Santa Catarina; Departamento de Enfermagem
  • Alacoque Lorenzini Erdmann Universidade Federal de Santa Catarina; Departamento de Enfermagem

DOI:

https://doi.org/10.1590/S0104-11692013000500021

Abstract

OBJECTIVE: to identify the actions, undertaken by nurse managers in a risk management program, considered as best practice. METHOD: a case study undertaken in a private hospital in the south of Brazil. A risk manager and nurse managers working in a risk management program participated in this study. The data was collected between May and September 2011 through analysis of documents, semi-structured interviews and non-participant observation. Based on the triangulation, the data was analyzed through practical measures. RESULTS: educational actions, the critical analysis of the context, and the multiple dimensions of the management were evidenced as best practice. CONCLUSIONS: the broadening of understanding regarding risk management best practice offers further support for nurse managers to achieve excellence in their actions and thus provide safe and quality care.

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Published

2013-09-01

Issue

Vol. 21 No. 5 (2013)

Section

Original Articles

License

RLAE’s authorship concept is based on the substantial contribution by each of the individuals listed as authors, mainly in terms of conceiving and planning the research project, collecting or analyzing and interpreting data, writing and critical review. Indication of authors’ names under the article title is limited to six. If more, authors are listed on the online submission form under Acknowledgements. The possibility of including more than six authors will only be examined on multicenter studies, considering the explanations presented by the authors.
Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Best practice of nurse managers in risk management . (2013). Revista Latino-Americana De Enfermagem, 21(5), 1165-1171. https://doi.org/10.1590/S0104-11692013000500021