Work organization and the health of bank employees

Authors

  • Juliana Lemos Silva Universidade Federal do Triângulo Mineiro
  • Vera Lucia Navarro Universidade de São Paulo; Faculdade de Filosofia, Ciências e Letras de Ribeirão Preto

DOI:

https://doi.org/10.1590/S0104-11692012000200003

Keywords:

Work, Working Conditions, Occupational Health, Occupational Diseases

Abstract

The Brazilian banking sector has undergone an intense restructuring process and taken a leading position in the incorporation of new technologies and organizational innovations. Computerization in the industry, in association with forms of work organization, has resulted in changes that reflect on the workers' health. Based on the theoretical and methodological frameworks of historical and dialectical materialism, this qualitative study investigates the work conditions of bank employees in order to identify the extent to which changes in work organization interfere with these workers' health. Data were collected through interviews held with 11 bank employees. In addition to physical sickening due to occupational diseases directly related to work intensification, the results also show an increased incidence of mental suffering and a feeling of loss of professional identity. Work-related frustration, instability and concerns related to psychological pressure resulting from the need to achieve goals predominated in the reports.

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Published

2012-04-01

Issue

Vol. 20 No. 2 (2012)

Section

Original Articles

License

RLAE’s authorship concept is based on the substantial contribution by each of the individuals listed as authors, mainly in terms of conceiving and planning the research project, collecting or analyzing and interpreting data, writing and critical review. Indication of authors’ names under the article title is limited to six. If more, authors are listed on the online submission form under Acknowledgements. The possibility of including more than six authors will only be examined on multicenter studies, considering the explanations presented by the authors.
Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Silva, J. L., & Navarro, V. L. (2012). Work organization and the health of bank employees. Revista Latino-Americana De Enfermagem, 20(2), 226-234. https://doi.org/10.1590/S0104-11692012000200003