Voice or silence: antecedents of whistleblowing intentions
DOI:
https://doi.org/10.1108/RAUSP-06-2020-0126Palabras clave:
Whistleblowing, Peer behavior, Retaliation, Fairness, LoyaltyResumen
Purpose – This study aims to examine the effects of peer ethical behavior and individual differences in valuation of fairness vs loyalty on whistleblowing intentions in academic settings. This study also tests the underlying mechanism responsible for the effects of peer behavior on reporting intentions, namely, fear of reprisal.
Design/methodology/approach – A survey was conducted with 947 undergraduate students. The model was tested using ordinary least squares regression models followed by bootstrapped mediation analyses.
Findings – Results showed that the effects of peer ethical behavior on whistleblowing intentions are mediated by fear of retaliation. Moreover, the findings indicated that, for low-severity transgressions, there is an interactive effect between fear of retaliation and endorsement of fairness over loyalty on whistleblowing intentions.
Research limitations/implications – When the misconduct is seen as minor, a potential whistleblower may understand that the expected costs outweigh the possible benefits of blowing the whistle. In such situations, higher fear of retaliation would undermine the effects of individual’s endorsement of fairness over loyalty on reporting intentions.
Practical implications – As the social environment significantly affects someone’s whistleblowing intentions, there should be visible efforts to improve and to foster an ethical infrastructure in organizations.
Social implications – As fear of retaliation by peers is one of the most important determinants affecting the decision to report misconduct in general, there must be serious efforts from leaders to mitigate any threat of retaliation to those who come forward.
Originality/value – This work contributes to the discussion about individual and situational antecedents of whistleblowing. More importantly, it sheds light on one potential boundary condition for the influence of the fairness–loyalty tradeoff on whistleblowing decisions: severity of the transgression. The findings provide initial evidence that, for low-severity transgressions, fear of retaliation weakens the positive effects of one’s moral compass in terms of preference for fairness over loyalty on whistleblowing intentions.
Descargas
Referencias
Alleyne, P., Haniffa, R., & Hudaib, M. (2019). Does group cohesion moderate auditors’ whistleblowing
intentions? Journal of International Accounting, Auditing and Taxation, 34,69–90. https://doi.
org/10.1016/j.intaccaudtax.2019.02.004
Aquino, K., Reed, A., Thau, S., & Freeman, D. (2007). A grotesque and dark beauty: How moral identity
and mechanisms of moral disengagement influence cognitive and emotional reactions to war.
Journal of Experimental Social Psychology, 43(3), 385–392. https://doi.org/10.1016/j.
jesp.2006.05.013
Association of Certified Fraud Examiners. (2020). Report to the nations: 2020 Global Study on
Occupational fraud and abuse.
Avakian, S., & Roberts, J. (2012). Whistleblowers in organisations: Prophets at work? Journal of
Business Ethics, 110(1), 71–84. https://doi.org/10.1007/s10551-011-1148-7
Bandura, A. (1986). Foundations of thought and action: a social cognitive theory, Englewood Cliffs, NJ:
Prentice-Hall.
Baumeister, R. F., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a
fundamental human motivation. Psychological Bulletin, 117(3), 497–529. https://doi.org/10.1037/
-2909.117.3.497
Behrens, A. (2015). The impact of culture on the efficacy and fairness of whistleblowing: a
contrast between Brazil and the United States. Thunderbird International Business Review,
(5), 359–365. https://doi.org/10.1002/tie.21714
Bjørkelo, B. (2013). Workplace bullying after whistleblowing: Future research and
implications. Journal of Managerial Psychology, 28(3), 306–323. https://doi.org/10.1108/
Cassematis, P. G., & Wortley, R. (2013). Prediction of whistleblowing or non-reporting observation: the
role of personal and situational factors. Journal of Business Ethics, 117(3), 615–634. https://doi.
org/10.1007/s10551-012-1548-3
Chaudhary, N. S., Gupta, K. P., & Phoolka, S. (2019). A study of whistle-blowing intentions of
teachers working in higher education sector. International Journal of Law and Management,
(1), 106–132. https://doi.org/10.1108/IJLMA-10-2017-0253
Chen, C.-P., & Lai, C.-T. (2014). To blow or not to blow the whistle: the effects of potential harm, social
pressure and organisational commitment on whistleblowing intention and behaviour. Business
Ethics: A European Review, 23(3), 327–342. https://doi.org/10.1111/beer.12053
Culiberg, B., & Miheli
c, K. K. (2017). The evolution of whistleblowing studies: a critical review and
research agenda. Journal of Business Ethics, 146(4), 787–803. https://doi.org/10.1007/s10551-0163237-0
Detert, J. R., Treviño, L. K., & Sweitzer, V. L. (2008). Moral disengagement in ethical decision making: a
study of antecedents and outcomes. Journal of Applied Psychology, 93(2), 374–391. https://doi.
org/10.1037/0021-9010.93.2.374
Dungan, J., Waytz, A., & Young, L. (2015). The psychology of whistleblowing. Current Opinion in
Psychology, 6, 129–133. https://doi.org/10.1016/j.copsyc.2015.07.005
Dungan, J., Young, L., & Waytz, A. (2019). The power of moral concerns in predicting whistleblowing
decisions. Journal of Experimental Social Psychology, 85, 103848. https://doi.org/10.1016/j.
jesp.2019.103848
Dyck, A., Morse, A., & Zingales, L. (2010). Who blows the whistle on corporate fraud? The Journal of
Finance, 65(6), 2213–2253. https://doi.org/10.1111/j.1540-6261.2010.01614.x
Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative
Science Quarterly, 44(2), 350. https://doi.org/10.2307/2666999
Festinger, L. (1957). A theory of cognitive dissonance, CA: Stanford University Press.
Fida, R., Tramontano, C., Paciello, M., Ghezzi, V., & Barbaranelli, C. (2018). Understanding the interplay
among regulatory self-efficacy, moral disengagement, and academic cheating behaviour during
vocational education: a three-wave study. Journal of Business Ethics, 153(3), 725–740. https://doi.
org/10.1007/s10551-016-3373-6
Fredin, A. (2012). The unexpected cost of staying silent. Strategic Finance, April,53–59.
Gino, F., & Bazerman, M. H. (2009). When misconduct goes unnoticed: the acceptability of gradual
erosion in others’ unethical behavior. Journal of Experimental Social Psychology, 45(4), 708–719.
https://doi.org/10.1016/j.jesp.2009.03.013
Graham, J., Nosek, B. A., Haidt, J., Iyer, R., Koleva, S., & Ditto, P. H. (2011). Mapping the moral domain.
Journal of Personality and Social Psychology, 101(2), 366–385. https://doi.org/10.1037/a0021847
Grant, C. (2002). Whistle blowers: Saints of secular culture. Journal of Business Ethics, 39(4), 391–399.
https://doi.org/10.1023/A:1019771212846
Gundlach, M. J., Douglas, S. C., & Martinko, M. J. (2003). The decision to blow the whistle: A social
information processing framework. The Academy of Management Review, 28(1), 107. https://doi.
org/10.2307/30040692
Hayes, A. F. (2017). Introduction to mediation, moderation, and conditional process analysis, 2nd ed.,
New York, NY: The Guilford Press.
Hildreth, J. A. D., Gino, F., & Bazerman, M. (2016). Blind loyalty? When group loyalty makes us see evil
or engage in it. Organizational Behavior and Human Decision Processes, 132,16–36. https://doi.
org/10.1016/j.obhdp.2015.10.001
Jones, T. M. (1991). Ethical decision making by individuals in organizations: An issue-contingent
model. The Academy of Management Review, 16(2), 366. https://doi.org/10.2307/258867
Kaptein, M. (2011). From inaction to external whistleblowing: The influence of the ethical culture of
organizations on employee responses to observed wrongdoing. Journal of Business Ethics, 98(3),
–530. https://doi.org/10.1007/s10551-010-0591-1
Kish-Gephart, J. J., Detert, J. R., Treviño, L. K., & Edmondson, A. C. (2009). Silenced by fear: The nature,
sources, and consequences of fear at work. Research in Organizational Behavior, 29, 163–193.
https://doi.org/10.1016/j.riob.2009.07.002
Latan, H., Chiappetta Jabbour, C. J., & Lopes de Sousa Jabbour, A. B. (2019). Whistleblowing triangle:
Framework and empirical evidence. Journal of Business Ethics, 160(1), 189–204. https://doi.org/
1007/s10551-018-3862-x
MacGregor, J., & Stuebs, M. (2014). The silent Samaritan syndrome: Why the whistle remains unblown.
Journal of Business Ethics, 120(2), 149–164. https://doi.org/10.1007/s10551-013-1639-9
Mayer, D. M., Nurmohamed, S., Treviño, L. K., Shapiro, D. L., & Schminke, M. (2013). Encouraging
employees to report unethical conduct internally: It takes a village. Organizational Behavior and
Human Decision Processes, 121(1), 89–103. https://doi.org/10.1016/j.obhdp.2013.01.002
McCabe, D. L., & Trevino, L. K. (1993). Academic dishonesty: Honor codes and other contextual
influences. The Journal of Higher Education, 64
(5), 522–538. https://doi.org/10.2307/2959991
McCabe, D. L., Trevino, L. K., & Butterfield, K. D. (2001). Cheating in academic institutions: A decade of
research. Ethics & Behavior, 11(3), 219–232. https://doi.org/10.1207/S15327019EB1103_2
McCabe, D. L., Butterfield, K. D., & Treviño, L. K. (2006). Academic dishonesty in graduate business
programs: Prevalence, causes, and proposed action. Academy of Management Learning &
Education, 5(3), 294–305. https://doi.org/10.5465/amle.2006.22697018
McCabe, D. L., Butterfield, K. D., & Trevino, L. K. (2012). Cheating in college: Why students do it and
what educators can do about it, Baltimore: The Johns Hopkins University Press.
Mesmer-Magnus, J. R., & Viswesvaran, C. (2005). Whistleblowing in organizations: An examination of
correlates of whistleblowing intentions, actions, and retaliation. Journal of Business Ethics, 62(3),
–297. https://doi.org/10.1007/s10551-005-0849-1
Miceli, M. P., Near, J. P., &Dworkin, T. M. (2009). A word to the wise: How managers and policy-makers
can encourage employees to report wrongdoing. Journal of Business Ethics, 86(3), 379–396.
https://doi.org/10.1007/s10551-008-9853-6
Moore, C. (2015). Moral disengagement. Current Opinion in Psychology, 6, 199–204. https://doi.org/
1016/j.copsyc.2015.07.018
Moore, C., Detert, J. R., Treviño, L. K., Baker, V. L., & Mayer, D. M. (2012). Why employees do bad
things: Moral disengagement and unethical organizational behavior. Personnel Psychology,
(1), 1–48. https://doi.org/10.1111/j.1744-6570.2011.01237.x
Morrison, E. W. (2014). Employee voice and silence. Annual Review of Organizational Psychology and
Organizational Behavior, 1(1), 173–197. https://doi.org/10.1146/annurev-orgpsych-031413091328
Near, J. P., & Miceli, M. P. (1985). Organizational dissidence: the case of whistle-blowing. Journal of
Business Ethics, 4(1), 1–16. https://doi.org/10.1007/BF00382668
Near, J. P., & Miceli, M. P. (1996). Whistle-blowing: Myth and reality. Journal of Management, 22(3),
–526. https://doi.org/10.1177/014920639602200306
Near, J. P., & Miceli, M. P. (2016). After the wrongdoing: What managers should know about
whistleblowing. Business Horizons, 59(1), 105–114. https://doi.org/10.1016/j.
bushor.2015.09.007
Park, H., Blenkinsopp, J., & Park, M. (2014). The influence of an observer’s value orientation and
personality type on attitudes toward whistleblowing. Journal of Business Ethics, 120(1),
–129. https://doi.org/10.1007/s10551-013-1908-7
Park, H., Bjørkelo, B., & Blenkinsopp, J. (2020). External whistleblowers’ experiences of workplace
bullying by superiors and colleagues. Journal of Business Ethics, 161(3), 591–601. https://doi.org/
1007/s10551-018-3936-9
Rothschild, J., & Miethe, T. D. (1999). Whistle-blower disclosures and management retaliation:
The battle to control information about organization corruption. Work and Occupations,
(1), 107–128. https://doi.org/10.1177/0730888499026001006
Rucker, D. D., Preacher, K. J., Tormala, Z. L., & Petty, R. E. (2011). Mediation analysis in social
psychology: Current practices and new recommendations. Social and Personality Psychology
Compass, 5(6), 359–371. https://doi.org/10.1111/j.1751-9004.2011.00355.x
Salancik, G. R., & Pfeffer, J. (1978). A social information processing approach to job attitudes
and task design. Administrative Science Quarterly, 23(2), 224. https://doi.org/10.2307/
Sampaio, D. B. D., & Sobral, F. (2013). Speak now or forever hold your peace? An essay on
whistleblowing and its interfaces with the Brazilian culture. BAR - Brazilian Administration
Review, 10(4), 370–388.
https://doi.org/10.1590/S1807-76922013000400002
Sherf, E. N., Parke, M. R., & Isaakyan, S. (2020). Distinguishing voice and silence at work:
Unique relationships with perceived impact, psychological safety, and burnout. Academy
of Management Journal, amj.2018.1428. https://doi.org/https://doi.org/10.5465/amj.
1428
Sumanth, J. J., Mayer, D. M., & Kay, V. S. (2011). Why good guys finish last: the role of justification
motives, cognition, and emotion in predicting retaliation against whistleblowers. Organizational
Psychology Review, 1(2), 165–184. https://doi.org/10.1177/2041386611398283
Tenbrunsel, A. E., & Chugh, D. (2015). Behavioral ethics: A story of increased breadth and
depth. Current Opinion in Psychology, 6, 205–210. https://doi.org/10.1016/j.copsyc.
08.022
Tenbrunsel, A. E., Smith-Crowe, K., & Umphress, E. E. (2003). Building houses on rocks: The role of the
ethical infrastructure in organizations. Social Justice Research, 16(3), 285–307. https://doi.org/
1023/A:1025992813613
Thau, S., Derfler-Rozin, R., Pitesa, M., Mitchell, M. S., & Pillutla, M. M. (2015). Unethical for the sake of
the group: Risk of social exclusion and pro-group unethical behavior. Journal of Applied
Psychology, 100(1), 98–113. https://doi.org/10.1037/a0036708
Trevino, L. K., & Victor, B. (1992). Peer reporting of unethical behavior: a social context perspective.
Academy of Management Journal, 35(1), 38–64. https://doi.org/10.2307/256472
Treviño, L. K., Hartman, L. P., & Brown, M. (2000). Moral person and moral manager: How executives
develop a reputation for ethical leadership. California Management Review, 42(4), 128–142.
https://doi.org/10.2307/41166057
U.S. Department of Justice. (2017). Justice Department recovers over $3.7 billion from false claims act
cases in fiscal year 2017.
Watts, L. L., & Buckley, M. R. (2017). A dual-processing model of moral whistleblowing in
organizations. Journal of Business Ethics, 146(3), 669–683. https://doi.org/10.1007/s10551-0152913-9
Waytz, A., Dungan, J., & Young, L. (2013). The whistleblower’s dilemma and the fairness–loyalty
tradeoff. Journal of Experimental Social Psychology, 49(6), 1027–1033. https://doi.org/10.1016/j.
jesp.2013.07.002
Descargas
Publicado
Número
Sección
Licencia
Derechos de autor 2021 Tatiana Iwai, Luciana Yeung , Rinaldo Artes
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
Management Department of the School of Economics, Management and Accounting of the University of São Paulo.
The publication of article segments is allowed, subject to prior authorization and source identification.
Copyright is regulated under Licença Creative Commons Attribution