Cultura de segurança do paciente segundo a equipe de enfermagem de um hospital terciário
DOI:
https://doi.org/10.11606/issn.2176-7262.rmrp.2024.216396Palavras-chave:
Cultura organizacional, Segurança do paciente, Equipe de enfermagem, Hospital, Hospitais especializadosResumo
Objetivo: analisar a percepção da cultura de segurança do paciente segundo a equipe de enfermagem de um hospital público e terciário. Métodos: estudo descritivo, transversal, desenvolvido em um hospital público e terciário brasileiro, entre julho e setembro de 2020. Participaram profissionais de enfermagem, incluindo auxiliares, técnicos e enfermeiros, atuantes no hospital por um período superior a seis meses e com carga de trabalho semanal mínima de 20 horas. Foram excluídos os ausentes no período da coleta de dados, independente do motivo, além daqueles cujos questionários tiveram menos de 50% das perguntas respondidas, que continham apenas respostas para o perfil sócio laboral e/ou com a mesma resposta em todas as dimensões. Para a coleta de dados utilizou-se o Hospital Survey on Patient Safety Culture. Na análise estatística, foram utilizados os Testes Qui- quadrado e ANOVA, com nível de significância de 5% (p≤0,05). Resultados: participaram 81 profissionais. O percentual geral de respostas positivas foi regular (69.28%). Das 12 dimensões avaliadas, quatro comportaram-se como áreas fortes (média de 80,19%) e uma como fragilizada (42,39%). Quanto a identificação e notificação de eventos adversos, 70% não realizaram. Os técnicos de enfermagem apresentaram melhor percepção da segurança do paciente em comparação aos enfermeiros (p=0,006) e classificaram a nota referente à segurança do paciente como excelente (p<0,001). Conclusão: a percepção da cultura de segurança do paciente segundo os profissionais de enfermagem foi classificada como regular. Os achados apontam a necessidade de fortalecer e estimular a notificação de eventos adversos, além de substituir a cultura tradicional e punitiva pela justa, proporcionando um ambiente de trabalho que valorize e estimule a segurança do paciente.
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Copyright (c) 2024 Maila Meryellen Ferreira Garcia Manso, Patrícia Veríssimo Silvério de Carvalho, Marcela Geraldo Alves de Campos, Vely Ferreira Pedreira, Gesiane Cristina Bom, Cleide Carolina da Silva Demoro Mondini, Alessandra Mazzo, Armando dos Santos Trettene
Este trabalho está licenciado sob uma licença Creative Commons Attribution 4.0 International License.
