Information management and information flows: an analysis of municipal public management

Abstract

In a scenario of constant change in the economic, social, technological and political spheres, the importance of information management and information flows to promote transparency in public management stands out. The regulation of actions in public administration is guided by principles such as publicity, strengthened by the Transparency Law and the Access to Information Law. To ensure the effectiveness of these laws, efficient management of information flows between municipal authorities is essential. This study aims to analyse how information management influences transparency and access to information in public management, proposing strategies for improvement. To this end, a qualitative approach was used, including a literature review, comparative analysis and SWOT (Strengths, Weaknesses, Opportunities, Threats). The results show that implementing effective information management practices can result in improved accountability, increased citizen participation and the promotion of transparency. However, some difficulties in implementing these practices were also identified, due to the scarcity of human and financial resources and barriers to accessing information. Based on these results, the study proposes information management strategies to improve transparency in public management. These strategies have the potential to strengthen strengths, address weaknesses, capitalise on opportunities and reduce the threats identified for more efficient public management.