Interpersonal truth and intercultural competence at the virtual team works

Authors

  • Assumpta Aneas Alvarez Universitat de Barcelona. Facultad de Educación
  • Ruth Vilà Baños Universitat de Barcelona. Departamento de Métodos de Investigación y Diagnóstico en Educación

DOI:

https://doi.org/10.11606/issn.2238-2593.organicom.2014.139239

Keywords:

Intercultural competence. Interpersonal trust. Virtual teams work. Intercultural communication.

Abstract

In the presence of virtual multicultural teams work in many organizations, the analysis of interpersonal trust is proposed from the point of view of intercultural competence. Cognitive factors and affective factors were identified. We conclude that differs from culture to culture how to win and lose trust in virtual intercultural relations, considering, among other aspects: the influence of cultural stereotypes and prejudices about expectations for the other; intercultural sensitivity; tolerance for uncertainty; time management; sense of honesty; the value of context; universalism and particularism in virtual work; justice on the principles of equity and equality; reciprocity in interpersonal relationships sources; moral discipline; power distance; stadiums in intercultural relations; and anxiety management.

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Author Biographies

  • Assumpta Aneas Alvarez, Universitat de Barcelona. Facultad de Educación
    Doctora en Pedagogía sobre competencias interculturales en las organizaciones, por la Universitat de Barcelona (UB). Profesora de la Facultad de Educación de la UB. Integrante del grupo de investigación en Educación Intercultural (Gredi), de la UB. Fundadora de la Society for Intercultural Education, Training and Research (Sietar), España.
  • Ruth Vilà Baños, Universitat de Barcelona. Departamento de Métodos de Investigación y Diagnóstico en Educación
    Doctora en Psicopedagogía por la Universitat de Barcelona (UB), con una tesis sobre comunicación intercultural. Profesora en el Departamento de Métodos de Investigación y Diagnóstico en Educación de la UB, en áreas de métodos de investigación e interculturalidad.

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Published

2014-12-24

Issue

Vol. 11 No. 21 (2014): Interculturalidade e Organizações

Section

Dossiê

License

A submissão implica a cessão de direitos da primeira publicação à revista Organicom, sem pagamento. Os autores podem estabelecer por separado acordos adicionais para a distribuição não exclusiva de versão da obra publicada na revista (como colocar em um repositório institucional ou publicar um livro), com o devido reconhecimento de sua publicação inicial na revista Organicom.

How to Cite

ALVAREZ, Assumpta Aneas; BAÑOS, Ruth Vilà. Interpersonal truth and intercultural competence at the virtual team works. Organicom, São Paulo, Brasil, v. 11, n. 21, p. 45–65, 2014. DOI: 10.11606/issn.2238-2593.organicom.2014.139239. Disponível em: https://revistas.usp.br/organicom/article/view/139239.. Acesso em: 30 jun. 2024.