Evaluation of nursing care delivery methods using in a university hospital: a qualitative study

Abstract

Objective: This study evaluates a university hospital’s nursing care delivery methods. Method: The population of the study, which was conducted using a qualitative research design and phenomenological approach, consisted of all charge nurses working in a state university hospital (n = 39). The sample was determined to reflect maximum diversity (n = 15). Data were collected through face-to-face interviews using a semi-structured interview form. Description, analysis, and content analysis were performed using the MAXQDA software package. Codes, sub-themes, and themes were created. Necessary permissions were obtained prior to the research. Results: The research data were grouped under five themes: the care delivery method used, the decision to use the care delivery method, the decision to use the care delivery method in case of disaster or crisis, the impact of the care delivery method on outcomes, and care delivery method training. A total of 13 sub-themes related to the themes were identified. Conclusion: It was found that there is no standard structure in the care delivery method, and nurses do not have training.