Perception of the blocking/facilitating communication: an experiment

Authors

  • Lucianne Dalla Bemardina Universidade de São Paulo; Faculdade de Medicina de Ribeirão Preto; Hospital das Clínicas
  • Maria Márcia Bachion Universidade de São Paulo; Escola de Enfermagem de Ribeirão Preto
  • Emília Campos de Carvalho Universidade de São Paulo; Escola de Enfermagem de Ribeirão Preto
  • Luís de Souza Universidade de São Paulo; Escola de Enfermagem de Ribeirão Preto

DOI:

https://doi.org/10.1590/S0104-11691996000700007

Keywords:

communication, categories of blocking communication, categories of facilitating communication

Abstract

Based on the reference work of FORREST (1983), we conducted an experiment in order to determine how interviewees (6th semester nursing undergraduate course) perceive a dialogue, taking into consideration 12 items of evaluation (opening, interest, changing subject, directed questions, disapproval of the subject, tranquility, tension, counseling, recognizing feelings, reflection about the topics, approval, and flight from the topics). Treatment consisted of interviews with different proportions of categories of facilitating (F) and blocking (B) communication: Group A - 55% F category and 45% B category; Group B - 75% B category and 25% F category, There was no statistical difference between groups in terms of any of the proposed evaluation items. We emphasize the fact that the interviewer was known by interviewees. The topic was easy to approach and the level of relationship was of the horizontal type.

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Published

1996-04-01

Issue

Vol. 4 (1996): Número Especial

Section

Original Articles

License

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 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Perception of the blocking/facilitating communication: an experiment. (1996). Revista Latino-Americana De Enfermagem, 4(spe), 61-70. https://doi.org/10.1590/S0104-11691996000700007