Satisfaction of diabetes patients under follow-up in a diabetes education program

Authors

  • Maria Lúcia Zanetti University of São Paulo; Ribeirão Preto College of Nursing
  • Liudmila Miyar Otero University of São Paulo; Ribeirão Preto College of Nursing
  • Marília Voltolini Biaggi University of São Paulo; Ribeirão Preto College of Nursing
  • Manoel Antônio dos Santos University of São Paulo; Ribeirão Preto School of Philosophy, Sciences and Languages
  • Denise Siqueira Péres University of São Paulo; Ribeirão Preto School of Philosophy, Sciences and Languages
  • Fernanda Pontin de Mattos Guimarães University of São Paulo; Ribeirão Preto School of Philosophy, Sciences and Languages

DOI:

https://doi.org/10.1590/S0104-11692007000400010

Keywords:

diabetes mellitus, patient satisfaction, health education

Abstract

This study aimed to describe the satisfaction of diabetes patients, using the information received and the care offered after the implementation of the health educational program called Staged Diabetes Management (SDM), in April 2005, at a University Research and Extension Center in Ribeirão Preto - SP. Patient satisfaction was assessed through a satisfaction questionnaire, applied to 54 diabetes patients who participated in the program during 12 months. The patients reported that the information received during the program attended their needs; of the 54 patients, 59.3% mentioned information related to nutrition; 33.3% mentioned medicines and 31.5% glucose control. Related to the assessment of care, 81.5% of the patients considered it excellent. We concluded that the patient satisfaction evaluation was a valuable feedback to evaluate the program implemented by the multiprofessional team.

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Published

2007-08-01

Issue

Vol. 15 No. 4 (2007)

Section

Original Articles

License

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Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Satisfaction of diabetes patients under follow-up in a diabetes education program. (2007). Revista Latino-Americana De Enfermagem, 15(4), 583-589. https://doi.org/10.1590/S0104-11692007000400010