Right of the Citizen and Evaluation of Health Services: theoretical-Practical Approaches

Authors

  • Nalú Pereira da Costa Kerber Universidade Federal do Rio Grande; Escola de Enfermagem
  • Ana Lúcia Cardoso Kirchhof Universidade Federal do Paraná
  • Marta Regina Cezar-Vaz Universidade Federal do Rio Grande; Escola de Enfermagem
  • Rosemary Silva da Silveira Universidade Federal do Rio Grande; Escola de Enfermagem

DOI:

https://doi.org/10.1590/S0104-11692010000500024

Keywords:

Right to Health, Home Nursing, Health Services Evaluation

Abstract

This study was carried out at a Family Medical Unit in a city in the south of Brazil, aiming at analyzing how the evaluation process takes place in a Brazilian public health unit, specifically considering a home care service. Data were collected through observation of the work process and interviews with workers, managers and users, between March and June 2006. The subjects were asked about the means applied to evaluate the home care service. No work is done to identify problems and reorient actions taken, evaluating the practices and measuring the impact of service and program actions on the populations health status.

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Published

2010-10-01

Issue

Vol. 18 No. 5 (2010)

Section

Original Articles

License

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Including names of authors whose contribution does not fit into the above criteria cannot be justified. Those names can be included in the Acknowledgements section.
 Authors are fully responsible for the concepts disseminated in their manuscripts, which do not necessarily reflect the editors’ and editorial board’s opinion.

 

How to Cite

Right of the Citizen and Evaluation of Health Services: theoretical-Practical Approaches . (2010). Revista Latino-Americana De Enfermagem, 18(5), 1013-1019. https://doi.org/10.1590/S0104-11692010000500024