Nursing workload in the emergency department: a methodological proposal
DOI:
https://doi.org/10.1590/S0104-11692013000700028Keywords:
Workload, Nursing Staff, Hospital, Personnel ManagementAbstract
OBJECTIVE: This study aimed to propose a methodology for identifying the nursing workload in the Emergency Department (ED). METHODS: this is methodological research, undertaken in a public general hospital in the municipality of São Paulo, Brazil, in the areas: triage, shock room, emergency room, suturing room, and medication/procedures for adult and pediatric patients rooms, using different strategies and instruments. Due to the characteristics of the data collection, distinct samples were obtained in each of the areas. RESULTS: The average daily workload, in hours, corresponded to: triage 48; shock room 30.9; emergency 170.6; observation of adult patients 293.6; observation of pediatric patients 108.7; medication/procedures in adult patients 175.5; medication/procedures in pediatric patients 60.4; and suturing 7.9. CONCLUSION: The instruments used for data collection were shown to be appropriate and made it possible to construct a methodological proposal for identification of workload of nursing professionals in E.D. in a general public hospital.Downloads
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Published
2013-02-01
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How to Cite
Nursing workload in the emergency department: a methodological proposal . (2013). Revista Latino-Americana De Enfermagem, 21(spe), 225-232. https://doi.org/10.1590/S0104-11692013000700028