Equipment and Tourist Services Evaluation at Botanical Garden, Curitiba, Paraná, (Brazil)

Abstract

The Botanical Garden is one of the most visited attractions at Curitiba – PR, and evaluation its tourist’s services by those who use it are very important for its maintenance. In this study data was collected through a questionnaire in loco, and was diagnosed with the users it perception regarding the infrastructure present at the receptive field of study. The results show that in general the user is satisfied with the appeal, however there are some points, they cited, which require greater attention by the local administration, such as increasing the food area, the amount of drinking water places and bathrooms, plus the need to provide informational materials about the attractive, internal guides and bilingual signage. The contribution of this paper is to provide relevant information to local administrators to maintain the Botanical Garden of Curitiba as a reference of tourist’s attraction at the city.