Tourists of São Raimundo Nonato – PI: profile and satisfaction with food services

Abstract

Knowingthat San Raimundo Nonato, is one of tourist destinations in the state of Piaui, arosethe need to knoww hat the touris texpects to findin the food service sof the municipality.Thus, this study's main objective is to characterize the profileof tourists visiting the city and drawtheir degree of satisfaction withfood services to the municipality.Thus, we used asample of 97 tourists who were in town, with different purposes of travel by four different means of accommodation. Question swere conducted initiallyon the profile of tourists, followed by the surveyon the perception oflocal food supply, mainly focusingon the attributes of a choice of food service,as well asan evaluation of: taste,theability to arouse appetite,presentation of the dish, hygiene and price.Statistical analysis of the study indicated that factors suchas hygiene and cleanliness,good service(18%) and food quality(17%) had a significant impacton the choice of a food service.However, tourists point editems such asmenu,decor andleisure facilitiesas elements thatcould bedifferencesineating establishments. The resultsshowedasatisfactory levelofqualityservicesand products offered.As a result, food serviceswere acceptable, reliable andmeet the needs ofcustomers.Recommendations were a imedat the tourist and food, to contribute to the development of tourism in the city and can bere cognized asapole of reference