The youth and adolescents psychosocial care centers: organization characteristics and care supply

Abstract

We present a study identifying the general characteristics on the working challenges at the organization of the Youth and Adolescents Psychosocial Care Centers (in Portuguese, Centros de Atenção Psicossociais Infantojuvenis – CAPSi) as well as to approach, under the vision of the technicians, the implications of the working in the quality of the service. It counted on 17 graduated professionals inserted in four CAPSi in São Paulo State. The tools used for data gathering were: identification cards of the services completed by the coordinators and semi-structured interview scripts for technicians. The data was subjected to descriptive analysis and to the Collective Subject Discourse technique (in portuguese, Discurso do Sujeito Coletivo). The results show general aspects of the organization of the services as: working time, attended population, quantity of inserted users, staffi ng and the main care offerings for youth and adolescentes in intense psychic suffering and are discussed at the light of the policies for the fi eld. We show that the CAPSi have attended a greater population than that preconized and that the main resource offered consist of individual attendance, what can offer tools for understanding that there are still diffi culties in the organization on the work as preconized by the normatives